Innovation

💳 Silverflow, a payment technology provider, partners with Bolt to streamline payments using Silverflow's platform. Bolt's expanded services, including ride-hailing and e-scooter rentals, face complex payment processes. The partnership enables direct Visa and Mastercard transactions, enhancing system performance and control. Anne Willem de Vries, Silverflow's CEO, highlights the partnership's potential, while Jüri Laur from Bolt emphasizes efficient implementation aiding global expansion. Key features include 3D Secure, network tokenization, and direct-to-card payouts.

🌍 Axonall, launched in July 2025, revolutionizes luxury travel with AI and emotional intelligence. Founded by computer engineer Mel Suntal, it connects emotional intent with curated itineraries and experiences. Of 1.6 million global properties, only fewer than 10,000 meet Axonall's rigorous standards. The platform's mission is to transform travel into a tool for inner alignment and consciousness. Axonall designs journeys based on desired emotions, asking travelers, “How do you want to feel - and who are you becoming?”

📈 Forte, aiming to simplify restaurant tech, launched its first production release in Spring 2025, with a Summer 2025 update underway. Operators benefit from financially accurate sales and labor data, automated reconciliation, and real-time communication. Early adopters report saving hours weekly, improved compliance, and operational enhancements. Forte plans to expand integrations, automate workflows, and enhance features. The RTN Start-Up Alley 2026 at MURTEC will open applications later in 2025.

📈 In March 2025, 13.14% of U.S. searches triggered Google’s AI Overviews, up from 6.49% in January. This resulted in an 83% drop in click-through rates for these queries. High-trust areas like health and education, along with travel, are most impacted. AI Overviews, primarily in informational searches (88%), reduce website visits and complicate audience behavior analysis. Businesses should focus on comprehensive content, commercial keywords, and diversify their marketing strategies to adapt to this shift.

💻 Knowlton and Goshow emphasize AI integration's importance in hospitality, stressing a unified data architecture to overcome fragmented systems. Deliberate AI implementation is advocated, with patience in adoption and ensuring proper structures. AI is seen as empowering staff by automating mundane tasks, improving strategy, and enhancing guest focus. Emphasizing data ethics, the recurring question is about vendors using client data for model training. The dialogue centers on evolving with AI while maintaining human-centric operations.

💻 In 2025, Mews achieves 99% uptime using Microsoft Azure's multi-availability zones for resilience and zero downtime during major transitions. Security enhancements include bug bounty programs and Passkeys, resulting in zero phishing. Mews deploys features twice daily, supporting scalability without compromising stability. The platform serves both boutiques and international chains with the same standards. Over 300 engineers ensure systems run seamlessly and are future-ready. Watch episode 34 of Matt Talks for more insights from Ryan Tomlinson.

🎰 Casino resorts relying on Dynamic Rate Engine (DRE) see a 10-12% revenue increase and 20-25% lift in the first year. DRE personalizes pricing by evaluating guest value, such as historical spend and gaming habits, enhancing profitability and guest satisfaction. It automates pricing, reducing manual adjustments and call center volume by 40%. DRE achieves a 6% cash revenue boost and 14% theo increase, leading to a 13% revenue rise. 1 in 3 US casino resorts use DRE.

📈 2025-07-14, UK — Vanshikha Dhar discusses alternatives to StayNTouch for mid-sized hotel chains seeking cloud PMS solutions. These alternatives offer multi-property dashboards and OTA integration, addressing the challenges faced by hotel groups when StayNTouch isn't meeting their needs. This article is a part of the Hotelogix Blog, focusing on hospitality tips and trends.

📈 Hybrid Revenue Management combines AI and human insight for superior outcomes. Key features include pre-emptive event insights and manual price adjustments to leverage local expertise and real-time control. This dynamic approach, exemplified by platforms like Atomize, transitions hospitality from rigid models to flexible, context-aware pricing strategies, empowering revenue leaders. Embracing this model enhances competitiveness by balancing automation with human intervention, optimizing revenue, and improving guest interactions through advanced AI capabilities.