Innovation

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  • 9 min

The business of six figure+ travel

📍 SmartFlyer, founded in 1990, is a luxury travel advisory that booked $1.02 billion in travel in 2025 across 250 agencies. Known for deep client relationships and exclusive access to destinations, they prioritize personalized experiences, with notable bookings like Italy's Hotel du Cap. The agency, led by COO Erina Pindar, emphasizes human touch over AI in hospitality. Their advisors are selective, managing high-value transactions, and offer unparalleled expertise through a global network, focusing on unique, immersive travel experiences.
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  • 3 min

Shiji’s PMS–RMS integrations are designed to support the full revenue workflow, from data collection to execution.

🏨 Barcelona, Spain, February 13, 2026 – Shiji expands PMS-RMS integrations with IDeaS, Duetto, FLYR, EzRMS, and others, facilitating real-time data flow for hotels using Daylight PMS. This integration enables faster pricing and revenue decisions by synchronizing pricing, availability, and demand data. Key benefits include quicker, data-driven pricing, reduced manual workload, and improved revenue performance, particularly for multi-property and luxury hotels. Shiji supports over 91,000 hotels globally with seamless technology solutions.
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  • 4 min

RateGain reports 94% YoY revenue growth in Q3 FY26; 42% increase in EBITDA; expands AI capabilities with Sojern integration on track

📈 New Delhi, 13th February 2026: RateGain Travel Technologies reported a 93.8% YoY revenue increase in Q3FY2026, hitting INR 5,400.3 Mn. The company’s EBITDA margin stood at 16.1%, while PAT reached INR 264.5 Mn. Following Sojern's acquisition in November 2025, RateGain repaid 20.2% of its acquisition debt. A global team of 1,250+ supports operations. Recognized by ET Corporate Excellence Awards, RateGain was named Emerging Company of the Year.
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Sabre, PayPal and Mindtrip join forces for…

🛫 Sabre, PayPal, and Mindtrip plan to launch the first end-to-end agentic AI travel experience in Q2 2026, starting with flights. Users will seamlessly plan, book, and pay using natural language on the Mindtrip platform, with PayPal handling payments and identity verification. Sabre supports the system with access to over 420 airlines and 2 million lodgings. This innovative approach aims to simplify the fragmented travel booking process, emphasizing conversational commerce.
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  • 2 min

Travel Compositor launches Dante: A new…

💻 Travel Compositor, based in Spain, announces Dante, an AI tech that converts contracts into sellable products in seconds. Part of Travelsoft, the tool targets tour operators and travel agencies, reducing processing times and errors. Initially for 'Closed Tours,' it automates contract data entry to enhance efficiency and reduce staffing needs. Future plans include extending Dante to Accommodation, Activities, and more. This aligns with Travel Compositor's AI strategy to boost productivity and growth.
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Tripadvisor traffic declines amid AI search shift

🌎 Tripadvisor, Feb 13, 2026, sees a decline in website traffic due to AI search overviews. SEO is projected to account for under 10% of bookings in Experiences by 2026. Company explores strategic options, including potential sales and partnerships like for its dining platform, TheFork. Despite flat fourth-quarter revenue and a net loss, Tripadvisor invests in AI partnerships and new distribution channels, launching a highly engaging AI-native recommendation product, reflecting industry-wide AI impact on travel platforms.
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Expedia’s B2B business drives strong quarterly growth

🚀 Expedia, Feb 13, 2026: Revenue up 11% to $3.55 billion. B2B gross bookings rose 24%, outpacing a 5% rise in consumer bookings. B2B now 38% of revenue, up from 33% last year. Booked room nights increased 9%. Hotels.com and Vrbo show growth. AI investments in booking integrations boost strategic positioning. Positive revenue outlook for the next quarter and full year. Explore more at [Expedia](https://ir.expediagroup.com/investors/news-and-events/news/news-details/2026/Expedia-Group-Reports-Fourth-Quarter-and-Full-Year-2025-Results/default.aspx).
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AI-driven traffic shows higher booking conversion for Airbnb

💻 Feb 13, 2026, Airbnb highlights a shift in travel booking dynamics: AI platforms convert visitors to bookings more effectively than traditional search channels. This suggests a change in how travelers discover accommodations, with AI becoming an influential gateway. Airbnb aims to align its platform strategy, viewing AI as a distribution partner, not a threat. This early trend indicates AI's potential to reshape travel demand discovery and competitive dynamics in the future.
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Airbnb sees faster hotel booking growth on its platform

🏨 Feb 13, 2026, Airbnb confirms plans to increase hotel inventory. Hotel bookings are growing at nearly double the platform average, yet remain a small share. By 2026, hotels are expected to hold a larger booking share. 💼 Airbnb is piloting with boutique hotels in cities, investing in AI for trip planning, and hiring new leaders with AI and hotel expertise. 📈 Despite increased investment impacting profitability, revenue continues to grow.
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  • 1 min

Is Predictive Personalisation in Hospitality a Risk or Opportunity?

🏨 AI-driven personalization in hospitality can tailor experiences based on guest profiles or past preferences. This approach enhances satisfaction by suggesting familiar and new options. However, it risks invading privacy, highlighting the importance of cautious implementation. Personalization excels in consistent areas like amenities and settings but must adapt to changing tastes, especially in dining and leisure. Balancing familiarity and novelty is key to optimizing guest experiences while respecting individual privacy.
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