Innovation

📑 Radisson Hotel Group launched a new platform on RadissonHotels.com for restaurant bookings, spanning 1,900 global locations. This strategic move enhances digital engagement, enabling guests to search by city and cuisine, with geolocation and personalized recommendations. The initiative positions Radisson’s F&B venues as standalone destinations, improving control over data and customer experience. By aligning with digital transformation trends, Radisson leverages rich content and AI readiness to drive bookings and elevate its culinary brand.

🏨 Radisson Hotel Group has launched a new online platform for restaurant booking on RadissonHotels.com, affecting 1,900 global restaurants. This tool, announced this week, boosts online visibility, integrates features like geolocation, and aligns with digital transformation trends. It offers guests and locals a seamless booking experience by combining search capabilities, personalized recommendations, and a content-rich approach. This strategic move enhances Radisson’s control over customer engagement and data, setting the stage for future AI integrations.

🛫 Jun 2, 2025, Amadeus, a leader in travel AI, processes over 3 billion flight searches daily to enhance traveler experiences. At the Skift Data + AI Summit, Rodrigo Acuna Agost will discuss integrating innovation with ethics through their Responsible AI Framework, aligning with the European AI Act. Key focuses include agentic AI for decision-making and responsible AI for fairness and privacy. This approach builds trust and long-term value in the travel industry.

📷 Jun 2, 2025, hotel marketing undergoes a shift as static images fade in favor of immersive visuals and drone cinematography. Short-form videos on platforms like Instagram Reels and TikTok now drive engagement and bookings by capturing emotions and atmosphere. Hotels using drone storytelling experience increased direct bookings, focusing on relatability over luxury. This approach is becoming essential for staying relevant in the evolving digital landscape. Explore more at HospitalityNet.

🗺 Expedia is transforming travel planning with AI. On June 2, 2025, CMO Jochen Koedijk highlighted AI's role in optimizing the travel journey from inspiration to booking. Collaborations with OpenAI and Microsoft, and innovations like integrating Instagram Reels into travel planning, position Expedia at AI's forefront. Despite potential traffic decreases due to AI search engines, improved conversion rates are expected. Expedia invests in internal AI capabilities to enhance user experience and efficiency.

💻 Jun 2, 2025 - As AI tools like ChatGPT and Google’s SGE change hotel search behavior, traditional SEO is insufficient. Enter Generative Engine Optimization (GEO), focusing on AI-generated search visibility. Critical differences between GEO and SEO include targeting AI responses over keyword rankings. To remain competitive, hotels must optimize content for AI engines. Early adopters gain an edge as travelers increasingly use AI for personalized advice. Download the guide at Cendyn to learn more.

🍽️ Radisson Hotel Group launches a new online platform for restaurant bookings on RadissonHotels.com, targeting their 1,900 global restaurants. This week, the tool supports searches by city, cuisine, and integrates personalized recommendations through geolocation. The initiative aligns with industry trends, enhancing the digital dining journey and treating restaurants as standalone destinations. The model merges content and booking tools, preparing Radisson for future AI integrations and boosting its position in the digital travel and dining ecosystem.

📈 Unifocus launched XiQ, a new experience intelligence tool, in Dallas, Texas. XiQ enables hotels to handle real-time guest feedback via multilingual surveys sent by email or QR code. Key features include customizable survey templates, department-level benchmarking, and mobile-first design. This tool aims to connect feedback with operational performance. Available as an add-on for Unifocus clients, XiQ sets the stage for future enhancements like staff engagement features and deeper integration with existing tools.

💻 Engine, a platform with over 1 million users, launched Insights+, a premium analytics suite, benefiting over 30,000 U.S. hotels. In 2025, 80% of revenue leaders expect increased ADR and 67% predict occupancy growth. Insights+ simplifies data into strategy with demand forecasting, competitive benchmarking, and business segmentation. It enhances revenue strategy with real-time data and focuses on high-margin business travel, offering a competitive edge in the hospitality data platform market.