Innovation

4636 posts

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Maestro’s 2026 Software & Innovation Roadmap Focuses on Intelligent Growth, Elevated Experiences

💻 Maestro PMS, on January 14, 2026, in Markham, Ontario, unveils its 2026 Software & Innovation Roadmap. The plan emphasizes AI-driven capabilities for operational efficiency, elevated guest experiences, and new revenue through intelligent yielding. Mobile functionality improvements include mobile check-in and integrated upselling. The roadmap extends multi-property management features, enhances digital commerce, and integrates Apple Pay and Google Pay via MezzoPay. Maestro continues investing in browser-based technology and robust cloud infrastructure to align with client feedback and industry needs.
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  • 1 min

eDreams ODIGEO scales Rail for Prime…

🚄 eDreams ODIGEO expands its Prime subscription to the rail sector in Spain and Italy, targeting the €40 billion European rail market. With 7.7 million members, they introduced flexible monthly and quarterly payment options to boost accessibility. The platform integrates flights, hotels, car rentals, and now rail, using AI to streamline bookings. CEO Dana Dunne highlighted early success in Spain and Italy as a validation of their strategy to offer seamless travel solutions.
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  • 2 min

Perk launches new AI-powered events…

📆 Perk has launched Perk Events, an AI-powered solution to automate event planning, addressing 76% of UK employees involved in event coordination. Key pain points include venue sourcing (43%), budget management (43%), and accommodation (37%). A Forrester report highlights 53% of UK firms lack event automation, contributing to £95 billion in lost productivity annually. Perk aims to eliminate this "shadow work," streamlining event processes to enhance focus on core tasks, saving $1.7 trillion globally.
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  • 2 min

WeRoad closes 2025 on revenue high

🛫 WeRoad closed 2025 with €130M (£112.6M) in revenue, marking a 62.4% increase from 2024. It served 300,000 travelers by year-end, with nearly 110,000 in 2025. Top destinations included Italy, Morocco, and the US. The company’s 4,000 Travel Coordinators played a significant role. New initiatives like WeMeet and a platform for creating itineraries bolstered growth, as did partnerships with Travel Counsellors and Tourhub. 📈
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Guest discovery is moving upstream

📅 Jan 14, 2026: AI tools are redefining travel planning, with decisions increasingly made in AI environments rather than on OTA or hotel websites. Traditional search visibility is waning, fragmenting control over the guest journey. OTAs like Expedia risk losing early influence, though they still manage bookings. Marketing expenditures may shift as AI holds users longer. Emotional resonance and clear hotel content gain importance. New AI-driven distribution could challenge intermediaries, while OTAs remain vital for booking execution.
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Two futures for Siri in travel

📡 Jan 14, 2026, Apple partners with Google to integrate Gemini models into Siri, enhancing its capabilities in travel. Siri processes 1.5 billion daily requests across 2 billion devices, impacting travel discovery by possibly bypassing traditional browsers and apps. Apple's focus on privacy may limit Siri's booking potential, posing a risk to travel brands by reducing website traffic. The future of Siri could either support booking functions or serve as a planning tool.
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  • 3 min

Get cookin’: Inside the hotel kitchen of tomorrow

🍳 Jimi Yui highlights the shift to all-electric kitchens in hotels, driven by sustainability concerns, especially in California and New York. Rising food and labor costs necessitate digital integrations like POS and inventory systems. Hotel dining now emphasizes brand identity, aligning with demographic changes and tech-savvy travelers. Food and beverage (F&B) become central to luxury hotel experiences, with partnerships between hotels and culinary operators enhancing competitiveness against local restaurants.
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SuitePad Named Best In-Room Tablet at the 2026 HotelTechAwards for the 7th Year

📱 SuitePad clinched the "Best In-Room Tablets" title at the 2026 HotelTechAwards by HotelTechReport, marking its seventh consecutive win. Over 1,000 hotels globally trust SuitePad for guest communication and operational efficiency. The award reflects verified hotelier reviews and data covering integration, adoption, and support. SuitePad’s consistent development, driven by hotel feedback, ensures reliability and innovation, making it a staple in the evolving landscape of hotel technology. Berlin-based, SuitePad continues to elevate hotel service standards.
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