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Innovation

4857 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

Expedia’s B2B business drives strong quarterly growth

  • Automatic
  • 13 February 2026
🚀 Expedia, Feb 13, 2026: Revenue up 11% to $3.55 billion. B2B gross bookings rose 24%, outpacing a 5% rise in consumer bookings. B2B now 38% of revenue, up from 33% last year. Booked room nights increased 9%. Hotels.com and Vrbo show growth. AI investments in booking integrations boost strategic positioning. Positive revenue outlook for the next quarter and full year. Explore more at [Expedia](https://ir.expediagroup.com/investors/news-and-events/news/news-details/2026/Expedia-Group-Reports-Fourth-Quarter-and-Full-Year-2025-Results/default.aspx).
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  • 1 min

Is Predictive Personalisation in Hospitality a Risk or Opportunity?

  • Suzanne1
  • 12 February 2026
🏨 AI-driven personalization in hospitality can tailor experiences based on guest profiles or past preferences. This approach enhances satisfaction by suggesting familiar and new options. However, it risks invading privacy, highlighting the importance of cautious implementation. Personalization excels in consistent areas like amenities and settings but must adapt to changing tastes, especially in dining and leisure. Balancing familiarity and novelty is key to optimizing guest experiences while respecting individual privacy.
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  • 1 min

Clermont Hotel Group becomes Institute of Hospitality member

  • Corina Duma
  • 12 February 2026
🏨 Clermont Hotel Group joins the Institute of Hospitality as a company sponsored member, providing over 50 employees with 12 months of professional membership. This initiative invests in staff development, offering professional recognition, structured learning, and mentorship from industry leaders to support career progression. According to the IoH, such memberships embed professional standards into daily operations. Robert Richardson, IoH CEO, and Amanda Hall, Clermont's head of talent, emphasize the partnership's benefits for retention, recruitment, and long-term success.
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  • 6 min

143 – AI moving your furniture

  • Martin Soler
  • 12 February 2026
🖼️ Ferrari, with Jony Ive, launched a new design for their first electric vehicle, sparking diverse opinions. AI advancements show potential in hospitality and marketing, enabling room and layout adjustments. Interface improvements in AI image editing allow spatial reasoning, enhancing operational and design possibilities. OpenAI's introduction of ads in ChatGPT is limited to a select US group. Anthropic's Claude Opus 4.6 automates finance tasks. AI-driven destination management emphasizes community impact.
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  • 1 min

Beaumier partners with Canary Tech for digital guest experiences

  • Eloise Hanson
  • 12 February 2026
🏨 Beaumier, a luxury hotel collection in Europe, partners with Canary Technologies to enhance guest engagement at its 10 locations, from the French Alps to the Mediterranean. Canary will implement mobile check-in, tablet registration, AI guest messaging, dynamic upsells, and smart checkout. Manuel de la Torre from Canary highlights the seamless digital experience, while Diederik Visser from Beaumier emphasizes maintaining quality human interaction alongside technological advancements.
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  • 3 min

LodgIQ Brings Explainable AI-Driven Revenue Management to Power Portuguese Hospitality Growth at BTL 2026

  • 10minhotel
  • 12 February 2026
Revenue Management Solution highlights growing footprint in Portugal and invites hoteliers to explore explainable AI at Better Tourism Lisbon Travel Market SILICON VALLEY, CA – LodgIQ will showcase its latest…
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  • 4 min

Explorar Hotels & Resorts Launches integrated ecosystem with Shiji Platform

  • Tony Loeb
  • 12 February 2026
💻 February 12, 2026, Bangkok, Thailand – Explorar Hotels & Resorts in Koh Samui and Koh Phangan implemented Shiji's cloud platform, integrating Daylight PMS, Meridian Experiences, Stellaris Digital, Infrasys POS, and Reviewpro Reputation for a seamless, mobile-first guest experience. The full cloud integration improved operational efficiency, reduced IT workload, and enhanced guest interactions, showcasing a new benchmark for technology-driven hospitality. Shiji serves over 91,000 hotels globally, including major chains, with 5,000 employees worldwide.
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LodgIQ Brings Explainable AI-Driven Revenue Management to Power Portuguese Hospitality Growth at BTL 2026

  • Pierre Voltchkoff
  • 12 February 2026
💻 LodgIQ, headquartered in Silicon Valley, will showcase its AI Wizard at the BTL – Better Tourism Lisbon Travel Market from February 25 to March 1, 2026, in Lisbon, Portugal, at FIL Building, Pavillon 3F11. The AI Wizard helps hotel revenue teams with decision-making by combining advanced analytics and AI. LodgIQ supports leading Portuguese groups like AP Hotels & Resorts. The event will feature live AI demonstrations, reflecting the growing demand for proactive revenue strategies in Portugal.
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I thought AEO (read: SEO for LLMs) was a hunk of bullsh*t. And then i spoke to Kipp Bodnar, CMO of HubSpot, who knocked the skepticism out of me. His first jab: In one year, they grew AI search… | Alex Lieberman | 43 comments

  • Alex Lieberman
  • 12 February 2026
📊 Kipp Bodnar, CMO of HubSpot, shared insights on AEO (AI Engine Optimization). In one year, HubSpot's AI search traffic grew 15x, with conversion rates 5x higher than Google, sometimes reaching 13x. Notably, 60% of AI citations don't derive from top Google results. Bodnar recommends a six-step approach: Grade, Restructure, Separate, Open Up, Tool Up, and Rethink Attribution, to leverage AEO effectively. This strategy offers a strong advantage for early adopters in AI search optimization.
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  • 7 min

The Horizon is Bright: Why the Golden Age of Travel is Just Beginning

  • Anders Johansson
  • 12 February 2026
🌎 India and China have restored their India-China corridor, driving a significant tourism boom. Direct flights between cities like Delhi and Shanghai, resumed in late 2025, may boost business by 25%-30%, cut costs by 15%-20%, and reduce travel times by up to six hours. By 2035, travel and tourism will support 1 in 8 global jobs, with Asia leading. China’s 2025 EV market claimed 60% sales and 1 million public chargers. Dubai and Riyadh plan mega-airports for 250 million and 120 million passengers, respectively.
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