Innovation

💾 Hospitable, a property management software, launched its dynamic pricing tool for hosts and property managers at no additional cost, making it the first PMS to include built-in dynamic pricing. The tool aims to assist hosts in meeting occupancy goals, as 57.2% struggle with this issue, and 28.9% have difficulty managing pricing. The dynamic pricing tool provides real-time, hyperlocal pricing recommendations using multiple data sources and offers a 30-day trend preview, with a one-time full 24-month preview available without activation following the launch. Hospitable's CEO Pierre-Camille Hamana emphasizes the tool's intuitiveness, intelligence, and accessibility, and confirms its availability across all Hospitable plans. The full industry report with 2025 host priorities will be released the following week. Hospitable has evolved since its 2016 launch into a short-term rental super app, including AI guest messaging, rate optimization, and direct booking website management.

🍫 McDonald’s digital investments, such as in-app ordering, drive loyalty and create a more convenient customer platform. Despite a 3.6% decline in U.S. sales in Q1 2025, loyalty program spending remains robust, acting as a revenue stabilizer. Centralized platforms with shared data ensure consistent loyalty experiences, vital for personalization and smarter decision-making. McDonald’s personalizes offers based on customer habits, encouraging repeat visits and increased spending. Quick-service restaurants (QSRs) can leverage customer data platforms (CDPs) for unified data insights and effective personalized campaigns.

💾 Hospitable, a property management software, unveiled its dynamic pricing tool designed to assist hosts and property managers in automating pricing and enhancing revenue by responding to market trends. This industry-first feature is built-in and provided at no additional cost. Hospitable’s upcoming report indicates 57.2% of hosts are not meeting occupancy goals, and 28.9% find pricing challenging. The tool offers real-time, hyperlocal pricing and allows for a 30-day trend preview, with a special one-month offer of a 24-month preview. CEO Pierre-Camille Hamana emphasizes the tool's simplicity, intelligence, and practical support for hosts. Available to all customers on Host, Professional, or Mogul plans, the tool is part of Hospitable's evolution into a short-term rental super app, launched in 2016.

🏡 Hospitable, a property management software, announces its dynamic pricing tool to assist hosts and property managers in increasing revenue and automating rate settings. The tool, a PMS industry first for being built-in with no extra cost, responds to real-time market trends and offers hyperlocal pricing recommendations. The launch addresses the issue that 57.2% of hosts struggle with occupancy goals, and 28.9% find managing pricing challenging. Hospitable offers a 30-day pricing trend preview, and for the first month post-launch, users can access 24 months of insights. CEO Pierre-Camille Hamana highlights the tool's ability to set smarter rates and provide market visibility without extra fees or integrations. The tool is available for all Hospitable customers across Host, Professional or Mogul plans. The full industry report with 2025 host insights is slated for release next week. Hospitable, founded in 2016, has expanded from a PMS to a comprehensive solution, including AI-powered guest messaging and direct booking website management.

💾 Hospitable, a property management software, launched its own dynamic pricing tool, aiming to help hosts and property managers increase revenue and automate rate-setting. According to Hospitable, 57.2% of hosts struggle with occupancy goals and 28.9% with pricing management. The tool provides real-time, hyperlocal pricing recommendations using trusted market data, and it's fully integrated into the platform with flexible settings and a heatmap of live market demand. Initially, users get a 24-month preview of pricing trends for free. This new feature is included at no extra cost in all Hospitable's Host, Professional, or Mogul plans. CEO Pierre-Camille Hamana emphasizes the tool's built-in, intuitive design and the elimination of extra fees or complex integrations. Launched in 2016, Hospitable has expanded from a PMS to a comprehensive suite that includes AI-powered guest messaging, rate optimization, and direct booking capabilities.

📱 MGM Resorts International sees 80% of guest interaction going digital as of Q1 2025, according to CEO Bill Hornbuckle. Public opinion is mixed with some TripAdvisor and Reddit users considering concierge services outdated due to smartphones. While MGM and startups like SelfServe push for digital solutions, Orascom Hotels Management won the 2024 Hotel Visionary Award for its personalized service, eliminating front desks in favor of Experience Ambassadors who provide 24/7 communication via WhatsApp. The hospitality industry is divided on adopting digital or human concierge services to meet guest expectations.

📈 In San Francisco, on May 1, 2025, Hospitable, a property management software company, announced the launch of its dynamic pricing tool. The tool, first in the industry to be built-in with no extra fee, aims to assist 57.2% of hosts who aren't meeting occupancy goals and 28.9% struggling with pricing. It offers real-time pricing recommendations based on trusted market data and allows hosts to tailor their pricing strategy. Users receive a 30-day preview of pricing trends, with a one-time offer of a 24-month preview without activation. Available to all Hospitable customers, the tool is part of the company's evolution into a short-term rental super app, with the full industry report to be released the following week. Hospitable, launched in 2016, has processed $4.6 billion in reservation income in 2024.

🏨 SuiteOp announced a strategic partnership with vacation rental platform Hostfully to provide an integrated guest operations system. SuiteOp’s ecosystem automates property management tasks such as cleans, inspections, team coordination, managing smart devices, guest screening, and upsells. Hostfully, with customers in over 100 countries, now offers seamless two-way integration with SuiteOp, streamlining operations and guest services by removing manual entry and third-party tools. The collaboration aims to eliminate operational complexity and improve hospitality at scale.

🏡 Choice Hotels International’s 69th Annual Convention is taking place at Mandalay Bay Convention Center, Las Vegas, focusing on enhancing Comfort and Country Inn & Suites brands. The upgrades include improved breakfast options, driven by consumer research emphasizing the importance of breakfast in guest experience. A build-your-own breakfast option is piloted for Comfort, catering to dietary restrictions. Country Inn & Suites introduces breakfast sandwiches with Pillsbury biscuits. Prototype enhancements announced in March reduce Comfort hotels' footprint by 1% and add 18 rooms to Country Inn & Suites hotels. Comfort boasts 2,100 hotels with 140 in the pipeline and a 96% brand awareness rate. Country Inn & Suites, acquired in 2022, has 430 hotels, signaling growth opportunities.

🏨 Hyatt Hotels Corporation, in its Q1 2025 report, announced a 5.7% increase in RevPAR, 10.5% net rooms growth, and a net income of $20 million with adjusted net income at $46 million. EPS was reported at $0.19, with adjusted EPS at $0.46. Gross fees surged by 16.9% to $307 million, and adjusted EBITDA grew 5.4% to $273 million, or 24.4% when accounting for 2024 asset sales. The pipeline included approximately 138,000 rooms, and the company repurchased 1.1 million shares for $149 million. Full-year 2025 projections indicate a RevPAR growth of 1-3%, net rooms growth of 6-7%, and a net income between $95 and $150 million. Adjusted EBITDA is expected to reach $1,080 to $1,135 million, representing a 6-12% increase, while adjusted free cash flow is forecasted between $450 and $500 million, not including certain acquisition-related costs. Hyatt entered into a $1.7 billion loan agreement to finance the Playa Hotels Acquisition. As of March 31, 2025, Hyatt had a total debt of $4.3 billion, total liquidity of $3.3 billion, and a remaining share repurchase authorization of $