Innovation

World Travel Market, London, 5 November 2025 – RMS, a leading hospitality platform for hotels, motels, serviced apartments and campgrounds, has today announced a new integration with cloud-based point-of-sale provider Epos Now to enhance…

🗺 British travellers are booking holidays 4.9 months in advance, leading Europe, the Middle East, and Africa. In 2026, 77% plan more trips than in 2025, with Gen Z and Millennials averaging six and five trips, respectively, against a national average of four. Notably, 62% of Gen Z and 57% of Millennials use AI for planning. Multi-country travel interest is at 41%, with destinations like Oslo and Rabat gaining popularity. 46% prefer luxury stays, with all-inclusive options at 26%.

📑 Adrienne Hanna, CEO of Right Revenue, started her tech journey in her late 40s, leveraging 30 years in hospitality. In 2017, Right Revenue was founded to bridge the tech gap for independent hotels, offering tools usually available to big brands. Her system supports 'also Revenue Managers' who juggle multiple roles, with user-friendly dashboards and recommendations. Adrienne emphasizes balanced automation and human intuition, advocating for more integrated revenue management across departments for long-term success.

💻 In 2025, Cloudbeds and GuestCentric partnered to assist independent hotels, primarily in Latin America and Southern Europe, by merging their property management and central reservation systems. This collaboration offers real-time synchronization, reducing errors and overbookings. Notably, hotels using GuestCentric's capabilities reported a 58% increase in direct bookings. Adam Harris of Cloudbeds and Pedro Colaco of GuestCentric emphasized the partnership's goal to empower smaller hoteliers with technology that rivals major brands.

📷 Emirates has installed over 200 biometrics-enabled cameras at Dubai International Airport (DXB) to enhance customer efficiency. 🚀 These innovations allow users to navigate Terminal 3 via facial recognition, eliminating the need for passports and boarding passes. A collaboration with the General Directorate of Identity and Foreigner Affairs Dubai (GDRFAD), this initiative has been evolving since 2017, aiming to provide a seamless travel experience. All Emirates customers can register through the app or at airport kiosks.

📈 **ZentrumHub's European Expansion: Key Facts** Founded in 2021, ZentrumHub handles over 30 million daily API requests and serves 90 global clients. It's expanding into Europe in 2025, aiming to add 60 more suppliers to its current 100 by 2026. The platform features an AI-powered booking engine and tools for data intelligence, connecting agencies to over 10 million properties. ZentrumHub will also participate in WTM London 2025 to enhance its European market presence.

📱 VOX Group unveiled VOX Aura, an AI-powered multilingual audio translation device, at the World Travel Market in London 2025. Designed for group tours, it translates tour guide commentary into over 50 languages without smartphones, apps, or roaming charges. This device integrates with VOX’s ecosystem, including POPGuide, and is manufactured in Italy. VOX operates in 150+ countries with 5,600 partners. The company is celebrating its 25th anniversary in 2026.

💻 Inspiretec, a UK-based travel technology platform operating across 12 countries, has been acquired by Juniper Group, part of Vela Software and Constellation Software Ic. Inspiretec, with over 25 years of experience, offers tools for travel agencies and tour operators, including reservation systems and CRM. Founder Simon Powell and CEO Jaime Sastre expressed excitement about enhancing services and integrating products from Juniper Group, which includes firms like Juniper Travel Technology and TravelTek.