Innovation

📈 TPConnects Technologies integrates LIFT onto Iris platform to enhance the South African travel market. Flight Centre Travel Group now offers LIFT content to customers, providing access to diverse content sources such as LCC, NDC, and EDIFACT. This move expands TPConnects' footprint in Africa, with a strategic focus on global expansion across North America, Europe, the Middle East, and Asia. The integration improves booking experiences and increases travel choices for corporate and leisure sectors in South Africa.

🏨 RoomRaccoon, a hotel management software, has partnered with Great Stay App to enhance guest experiences for independent hotels. This collaboration introduces a two-way integration between RoomRaccoon's Hotel Management System and Great Stay App's digital concierge, aiming to improve guest communication and operations while driving revenue through smart upselling. With over 150 mutual users, the integration facilitates automated messages, contactless check-ins, local recommendations, exclusive offers, and personalized guest experiences, as stated by Tymen van Dyl, CEO of RoomRaccoon, and David Claessen, founder of Great Stay App.

🍴 A survey of over 3,000 British adults indicates 50% of hotel guests prefer dining out or ordering food delivery instead of hotel restaurants or room service. Satisfaction rates for the last hotel stay stand at 86%, yet only 71% were happy with F&B quality and 68% with variety. Room service complaints include high costs (35%), limited options (26%), cold food (25%), and dirty plates (23%). Discounts (46%), online menus (43%), and positive reviews (38%) can sway guests to dine in-house. Top hotel visit reasons are weekend breaks (45%), holidays (36%), visiting friends and family (29%), and celebrations (18%).

🏠 WITT (Wellness in Travel & Tourism) expanded to the UK, following success in the US and Canada. Phil Salcedo, with over 20 years in travel and former VP roles at Travelzoo and HolidayPirates, appointed as director of wellness certification. WITT has certified properties like Fairmont, JW Marriott, and Ritz-Carlton, and now looks to certify UK properties for authentic wellness experiences across five pillars. The UK launch marks WITT’s continued global expansion in the wellness travel sector.

✈ Bolt, a mobility app, introduced a flight tracking feature, allowing travelers' taxis to be ready upon landing at the airport. Users enter their flight number to sync the ride with the flight's real-time status, adjusting pickup times automatically, and offering free cancellation if the flight is canceled. This aims to eliminate rescheduling, extra costs, and unexpected wait times.

🏠 IHG announces two new hotels in Cascais, Portugal: Onyria Marinha Cascais, Vignette Collection (111 rooms, two restaurants, a bar, 10 event spaces, pools, a tennis club, wellness spa) and Kimpton Quinta da Marinha Cascais (198 rooms, 10 suites, dining options, golf course, family amenities). Developed with Grupo Onyria, the partnership aims to blend local culture with modern services, strengthening IHG's luxury and lifestyle footprint in proximity to Lisbon, appealing to leisure and business travelers.

🍸 Dr. Dre and Snoop Dogg launched "Still G.I.N. By Dre and Snoop" in the UK on March 27th, following their successful "Gin & Juice By Dre and Snoop." Priced at £38 RRP, this ultra-premium gin features tangerine, jasmine, and coriander and is sold on www.dreandsnoop.com. The 70cl bottle was designed by Ini Archibong. The launch includes an ad with AI-recreated Frank Sinatra and Sammy Davis, Jr., directed by Dave Meyers and produced with Metaphysic and Rosewood Creative.

📌 The article discusses the significance of Property Management System (PMS) User Experience (UX) in improving hotel operations, emphasizing the role of PMS UX in automating tasks, increasing bookings, and enhancing guest satisfaction. However, there are no specific dates, locations, numbers, statistics, or other factual data provided in the text to extract. The content is mainly promotional and lacks concrete data related to PMS UX implementations or outcomes.

🛫 EaseMyTrip UAE, part of Indian parent EaseMyTrip, expanded into Saudi Arabia and launched two new ventures in Dubai. Easy Trip Planners Saudi Arabia caters to domestic and international travellers with tailored experiences, including airline ticketing, hotel bookings, and holiday packages. The company, founded in India in 2008, reported a 73% growth in 2024 over 2023 and has a network of over 400 airlines and two million hotels. For Eid 2025, it offers packages to destinations like Georgia, Thailand, and Bali. Offices are located in various countries, including the UK, US, and Brazil.

💰 HBX Group refinanced all outstanding debt with credit facilities maturing in 2030 and 2032. The refinancing includes a €600 million Term Loan A (Euribor + 2.00%), a €400 million multi-currency Revolving Credit Facility (Euribor + 2.00%), and a €600 million Term Loan B (Euribor + 2.75%). Moody's gave a Ba3 rating to the Term Loan B due 2032, and S&P rated HBX Group and the loan BB, both with stable outlooks. Joint Lead Arrangers are notable banks including BBVA and Barclays, with Deutsche Bank as the Sole Physical Bookrunner.