Innovation

🛫 Sweden’s Dala Airport has partnered with Ink Innovation for a direct agreement on the cloud-based Departure Control System (DCS) for check-in, boarding, and baggage operations since 2016. In 2024, Dala Airport handled over 15,300 passengers, including private and leisure charter flights. The airport, serving the Dalarna region, aims for flexibility in service development. The DCS setup allows quick staff training and consistent airline procedures, with potential expansion to mobile devices based on demand.

💵 Hotels leverage advanced POS systems to enhance guest experiences and boost revenues. Toast's POS, with features like the Toast Go 3 device, integrates with the PMS for seamless operations. Agilysys emphasizes mobile payments, offering Agilysys Pay for secure transactions. Shiji Group’s Infrasys POS focuses on user-friendly interfaces and reliability. FreedomPay uses AI for sales boosts and supports mobile payments. Oracle's Simphony processes 6.3 billion transactions annually, integrates with Opera PMS, and enhances service efficiency.

🎓 Nemacolin celebrated the first year of the Nemacolin Hospitality Lab at West Virginia University (WVU) in Farmington, Pennsylvania. The lab achieved a 100% job and internship placement rate for its students. CEO Maggie Hardy praised the lab's role in preparing students for the luxury hospitality sector. Director Meridith Balas highlighted the lab's impact on students' growth and confidence. This initiative is enhancing the tourism industry and empowering future hospitality leaders.

🌎 G20 South Africa Summit (22-23 November 2025): The summit focuses on tourism's role in prosperity and sustainability. G20 economies represent 70% of international tourism. Key efforts include promoting innovation and investment, enhancing air connectivity, supporting digitalization of tourism MSMEs, and unlocking financing for sustainable tourism. Tourism accounts for 3.1% of G20 GDP, 5% of exports, and 21% of service exports. UN Tourism partnered with South Africa for discussions.

🏨 Accor shined at the 2025 HM Awards in Sydney on 21 November, winning three major awards. It was named Accommodation Chain of the Year for the fourth time, with COO Adrian Williams awarded Australasian Hotelier of the Year. Benjamin Nesbitt from Sydney Olympic Park earned Australian General Manager of the Year. Accor operates over 400 hotels in the Pacific and has more than 5,600 globally. Founded in 1967, Accor SA is listed on Euronext Paris.

📸 PPDS will showcase its latest innovations at ISE 2026 in Barcelona, February 3-6. The event at Philips booth 3N500 includes new AI-ready digital signage models and MediaSuite TV upgrades with Ambilight. PPDS emphasizes sustainability by supporting the ISE Sustainability Hackathon. Visitors can explore advanced AV solutions and take part in interactive experiences. Contact Michael Garwood for meetings or register with code PHILIPS for free entry. Last year, ISE 2025 attracted 61,882 visitors and 711 media representatives.