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Innovation

4700 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

NRF 2025 NEWS: HARMAN Unveils HARMAN ConnectIQ

  • Tony Loeb
  • 15 January 2025
💻 Rackspace Technology® surveyed 1,400+ IT decision-makers, revealing 90% plan cloud strategy changes within two years, with 48% emphasizing hybrid cloud importance for IT operations soon. 69% considered workload repatriation for security and cost reasons, with 80% resolving concerns post-repatriation. Only 16% of enterprises fully integrate cloud into their business strategy, yet 'Cloud Leaders' report 62% satisfaction. AI strategy integration stands at 84%, but skill shortages (40%) and budget constraints (37%) hinder progress. Data security remains a priority with 96% having relevant policies. Survey conducted in late 2024 across various global sectors.
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  • 4 min

Hospitality Management and CRM Platform Panso Debuts

  • Tony Loeb
  • 15 January 2025
💻 Conducted by Rackspace Technology (NASDAQ: RXT), the "2025 State of Cloud Report" surveyed over 1,400 IT decision-makers, revealing 90% plan to revise their cloud strategy within two years. Key findings: 48% regard hybrid cloud as essential for IT operations in the next 12-24 months; 22% will accelerate hybrid cloud adoption; 20% will invest in private cloud. Over two-thirds (69%) considered moving workloads from public to private clouds or on-premises for security and cost reasons; 80% resolved concerns through repatriation. Only 16% fully integrate cloud adoption into their business strategy. AI remains a priority, with 84% integrating AI and cloud strategies. Talent shortages and budget constraints are major hurdles, with 40% citing a lack of skilled cloud professionals. Advanced cloud priorities include Cloud Enabled 5G (50%), Cloud Native AI/ML Services (47%), and Cloud Based Robotics (40%). Data security is paramount, with 96% establishing privacy and compliance procedures. The survey spanned October-November 2024 and included sectors like manufacturing, retail, and healthcare, with companies ranging from 1,000 to 10,000+ employees and $50m to $15b in annual revenue.
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  • 4 min

Olympia Hospitality Appoints Kristie Rasheed Vice President of Operations

  • Tony Loeb
  • 15 January 2025
📈 Rackspace Technology®'s "2025 State of Cloud Report" surveyed 1,400+ IT decision-makers, revealing that over 90% plan changes to cloud strategy within two years, favoring hybrid cloud for 48%. A shift to prioritize flexibility, adaptability, and resilience, driven by AI's potential in operational efficiency and data analysis. Despite public cloud adoption, 69% consider workload repatriation for security and cost reasons. Only 16% fully integrate cloud adoption into business strategy, while 'Cloud Leaders' exceed expectations at 62%. Talent shortages and budget constraints hinder full AI and cloud integration, with AI seen as critical by U.S. enterprises. New technology priorities include Cloud Enabled 5G (50%) and AI/ML services (47%), with 96% focused on cloud data security and compliance. The survey was conducted in October-November 2024 across various global sectors.
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  • 1 min

HRC 2025: Registration now open!

  • Sophie Weir
  • 14 January 2025
📅 HRC 2025, the 90th-anniversary event for food, drink, and hospitality professionals, will take place from 17–19 March 2025 at Excel London. The show will feature sections like Professional Kitchen, Hospitality Tech, and a new Pizza & Pasta section. It runs alongside Food, Drink & Hospitality week which includes IFE Manufacturing, IFE, The Pub Show, and chef competition International Salon Culinaire. Visitor registration is now open, offering complimentary trade tickets.
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  • 4 min

GuestRevu is still hospitality’s best guest feedback platform in 2025

  • Sarah Came
  • 14 January 2025
🏨 GuestRevu won "Best Guest Surveys Software" at the 2025 HotelTechAwards and was also named 1st Runner-Up for "Best Reputation Management Software." The company now holds 12 "Best" badges and three 1st Runner-Up accolades. The awards, often regarded as the hospitality industry's "people's choice awards," are based on thousands of verified customer reviews from major hotel brands and independent properties worldwide. GuestRevu is praised for its intuitive platform, ease of use, and rapid setup, bolstering its reputation for enhancing guest experience and brand loyalty.
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  • 3 min

Click&Flat partners with Minut to promote neighborly harmony with short-term rentals in Barcelona

  • 10minhotel
  • 14 January 2025
Barcelona, 14 January 2025 — Click&Flat, a tourist rental agency in Barcelona, has today announced a new partnership with Minut to reduce noise complaints and improve relations with local communities around its properties. …
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  • 4 min

Mews is named Best PMS at the HotelTechReport awards

  • Tom Brown1
  • 14 January 2025
🏨 Mews achieved a perfect 100 HT Score for the second consecutive year at the HotelTechAwards, celebrating industry-leading technology based on data-driven criteria, including hotelier reviews. Mews POS was a finalist in Hotel Restaurant POS System, and Atomize, now part of Mews, was a finalist for Best RMS. Mews was also named in the 10 Best Places to Work in Hotel Tech and featured in the Top 10 Hotelier's Choice category. Mews is praised for powerful automation, seamless integrations, and enhancing hotel operational efficiency and revenue.
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  • 1 min

How AI Helps Me Run More Profitable Hotels – Sean Murphy, The Bower

  • Josiah Mackenzie
  • 14 January 2025
🏨 Sean Murphy, General Manager at The Bower, discussed on Jan. 14, 2025, how AI optimizes hotel operations, enhances guest experiences, and contributes to profitability. The talk was featured on the Hospitality Daily Podcast.
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  • 2 min

The Hotels Network Named Best Direct Booking Tool for Third Consecutive Year in 2025 HotelTechAwards

  • Paige Lopez
  • 14 January 2025
🏨 The Hotels Network (THN) was awarded 2025's #1 Direct Booking Tool by Hotel Tech Report for the third consecutive year and runner-up for Hotel Rate Parity. These awards are based on feedback from verified hotel technology users in over 120 countries. THN's platform is celebrated for its ease of use, personalization, AI-driven technology, and a customer success team that acts as an extension of clients' teams. HotelTechReport is the global authority in hotel technology with more than 1.8 million software buyers annually, providing unbiased reviews and data-driven recommendations.
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  • 3 min

Motorola Solutions to Acquire Theatro

  • Tony Loeb
  • 14 January 2025
🍵 HTeaO, an iced tea franchise, partners with Detroit Labs, Paytronix, and Growth Factor to launch a new technology suite, including a custom mobile app, loyalty program, and redesigned website. The mobile app offers in-store pickup, curbside service, and DoorDash delivery, integrated with Apple Pay. The Paytronix-powered loyalty program earns customers 2 Points per dollar, with rewards like 50% off or free tea and gallons. A revamped website provides enhanced user experience. HTeaO aims to improve customer engagement and brand loyalty through these digital enhancements.
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