Innovation

OTAs are excited about travel planning tools, but we have yet to prove that there is real consumer demand for a dedicated tool Jun 5, 2024 According to a Skift…

The company wants to use AI to reinvent itself as a travel retailer, allowing customers to create experiences similar to what they do today when booking an airline ticket Jun…

The company responded to the bad press surrounding its recently rolled out AI Overviews Jun 4, 2024 Google explained how AI Overviews work, where the weird AI Overviews came from,…

Brian Solis delivered the keynote at Innov8rs in Los Angeles, “AI Is Eating the World: Time to Innovate for a AI-First World” May 30, 2024 Generative AI is now the…

Apple’s upcoming iOS 18 will force marketers to deeply understand their current and future customers May 29, 2024 An AI privacy feature called Web Eraser, expected to debut in iOS…

While the research, shopping, and booking interfaces take center stage, several other use cases stand out on the consumer side May 29, 2024 The world is grappling with the implications…