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Innovation

4615 posts

Innovation and technology news for the hospitality industry: AI, digital tools and how hotels are transforming, from 10 Minutes News for Hoteliers.

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  • 2 min

RobosizeME Launches AI-Powered No-Show Catcher to Combat Booking Fraud and Revenue Losses in Hospitality

  • 10minhotel
  • 19 February 2025
Innovative AI solution helps hotels mitigate financial losses from no-shows and fraudulent reservations. PRAGUE 11 Feb 2025, RobosizeME, a leader in AI-driven automation solutions for the hospitality industry, has unveiled…
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  • 3 min

The Next Wave of Mobile Marketing: Rich Communications Services

  • Tony Loeb
  • 19 February 2025
📱 Rich communication services (RCS) is emerging as the next major platform for marketing communication, potentially surpassing SMS. Apple's latest iOS update featuring RCS support augments adoption, especially in the U.S. RCS enhances brand communication with features like read receipts, typing indicators, quick-reply buttons, and a unified digital experience without additional app downloads. RCS enables in-message browsing, ordering, and payments, fostering a seamless customer journey. By the end of 2025, RCS is expected to become the mobile messaging standard. Brands embracing RCS early can lead in engagement and conversion metrics, shifting focus from clicks and downloads to response rates and media interaction.
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  • 3 min

Revenue management strategies for MICE and groups | Duetto

  • Erica Delfino Director of Hospitality Solutions EMEA at Duet
  • 19 February 2025
🏢 Group and MICE business demand surged in 2023, revealing a need for a dynamic, data-driven revenue management strategy in the hospitality sector. Key strategies include analyzing displacement, understanding demand patterns, conversion rates, and forecasting real attendance. Utilizing technology, hotels can improve accuracy and efficiency. Expanding dynamic pricing to event spaces and services, like catering and equipment rentals, offers untapped revenue potential. Collaboration across departments is essential for a data-driven culture. As 2025 approaches, integrating these revenue management principles can significantly boost profitability in MICE and group segments.
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  • 3 min

Smarter Stays: The Digital Transformation of Hotels

  • Editorial Team1
  • 19 February 2025
🏨 Beatriz Heras from Instituto Tecnológico Hotelero (ITH) discussed hospitality's digital evolution on Shiji’s Insights Podcast. ITH, under the Spanish Confederation of Hotels and Tourist Accommodations, champions tech integration, energy efficiency, and sustainability in the sector. The TechYRoom project in the Valencian Community showcases accessible voice control systems, robotic assistance, and smart energy solutions. Post-pandemic, hotels rapidly adopted AI, data integration, and automation to enhance guest experiences and operational efficiency. Future ITH projects will expand TechYRoom, incorporate robotics in tourism training, and deliver personalized travel experiences.
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  • 2 min

First Dual-Branded Applebee’s, IHOP Opens

  • Tony Loeb
  • 19 February 2025
📌 Hospitable launched iCal Imports to sync bookings from various OTAs and niche platforms, complementing integrations with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals. iCal Imports automates syncing for Expedia, Furnished Finder, Tripadvisor, and more, updating reservations hourly to prevent double bookings and leveraging Hospitable’s automation and AI tools for messages and guest inquiries. Hospitable, founded in 2016, helps hosts avoid excess work and scale their business by automating 90% of guest communication and managing bookings across channels. CEO Pierre-Camille Hamana emphasizes the ease of expanding reach without added stress.
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  • 2 min

Hospitable Launches iCal Imports

  • Tony Loeb
  • 19 February 2025
📱 Hospitable, a vacation rental management platform, has launched iCal Imports, enabling hosts to sync bookings from various online travel agencies and niche platforms, including Expedia, Tripadvisor, and regional marketplaces. The new feature, extending past integrations with Airbnb, Vrbo, and others, aims to ease the management of listings across multiple channels. Automatic hourly imports into Hospitable's platform reduce double booking risks and streamline operations. CEO Pierre-Camille Hamana highlights the benefit of expanding reach without added stress. Since 2016, Hospitable has helped hosts automate messaging and operations, handling 90% of guest interactions with AI.
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  • 2 min

RoomPriceGenie Receives $75 Million USD Investment from Five Elms Capital

  • Tony Loeb
  • 19 February 2025
🏨 Hospitable, a vacation rental management platform, launched iCal Imports, allowing hosts to sync bookings from various OTAs and niche platforms. This feature complements existing integrations with major platforms such as Airbnb, Vrbo, and others. It supports automatic hourly syncing, aiming to prevent double bookings and help hosts manage multiple listings easily. The platform, founded in 2016, uses AI to automate messaging and manage reservations, aiming to handle 90% of guest interactions and streamline operations for hosts.
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  • 2 min

Enseo Expands Team: David Goldstone Joins as President of Hospitality

  • Tony Loeb
  • 19 February 2025
🏠 Hospitable's new iCal Imports feature allows hosts to sync bookings from multiple online travel agencies and niche platforms, expanding beyond direct integrations with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals. This tool automates syncing with OTAs like Expedia and regional marketplaces, centralizes operations, and helps maximize occupancy by importing reservations every hour. Founded in 2016, Hospitable automates 90% of guest messages with AI and ensures a synchronized calendar to prevent double bookings. CEO Pierre-Camille Hamana emphasizes the ease of scaling business without added stress.
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  • 2 min

Lenk Lodge Reduces Manual Tasks by 50% Within First Weeks of Moving to Mews

  • Tony Loeb
  • 19 February 2025
🏠 Hospitable, a vacation rental management platform, launched iCal Imports, enabling hosts and property managers to sync bookings from various OTAs, including Expedia, Furnished Finder, Tripadvisor, and others. This new feature integrates with Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, aiming to centralize operations and prevent double bookings by auto-importing reservations every hour. Hospitable, established in 2016, also offers automated messaging, team notifications, and a synchronized calendar to aid hosts in managing their properties efficiently.
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Paul Macaluso Joins Torchy’s Taco as Chief Executive Officer

  • Tony Loeb
  • 18 February 2025
💰 Sparkfly in 2024 saw a 30% revenue increase, 98.6% client and 99.4% revenue retention rates. Twelve new enterprise customers joined, pushing their reach to over 100 brands and 18,000+ locations. Over two-thirds of new clients adopted Sparkfly Rewards. Key 2024 milestones included enhanced integrations with Olo, Klaviyo, Iterable, Attentive, Braze, Bikky, mParticle, Sageflo, SmarterSends, and top POS providers. Platform improvements featured a better self-service portal, advanced Loyalty features, and expanded employee roles, maintaining a 100% employee retention since September 2022.
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