Innovation

🏢 Matrix – Revenue Control V2 offers automation, customizable seasons, and dynamic rate management, ensuring adaptable seasonal pricing. Key features include flexible season management, optimized master rates with new formula functions, advanced formula management with rate grid preview, revenue control panel enhancements with new rate management methods and rule functionalities, and historical rate tracking for transparency. This tool helps hotels and property groups make data-driven decisions, increase profitability, and streamline operations. 📈✅

💸 In the rapidly changing hotel market, agility in revenue management is key to adapting to shrinking booking windows, local events, and social media exposure. Agile pricing relies on real-time reactivity, decentralized control, data access without static means, and continuous optimization. Mobile access revolutionizes decision-making, allowing instant rate updates anywhere, leading to informed decisions with on-the-go KPIs like pacing, pickup, and core performance indicators (occupancy rate, ADR, RevPAR, total revenue). Agile strategies can increase annual profit by 15-30%.

🌮 Taco John’s implemented Flybuy’s Smart Fire technology, leading to a 70% increase in mobile order sales, a 10% reduction in delivery driver wait times, and a 23% decrease in missing or incorrect orders. The integration ensures the freshness of orders for pickup, drive-thru, and delivery by predicting preparation times and alerting kitchen staff upon customer proximity. The technology has enhanced customer satisfaction and operational efficiency, driving growth in Taco John’s order-ahead business.

(Tulsa, Oklahoma 02.04.2025) PSNI Global Alliance, the world’s largest network of premier technology integrators and service providers, is reinforcing its commitment to excellence in AV service and support with the…

📌 The use of AI for trip planning doubled from 8% to 16% between October 2023 and October 2024, according to Deloitte's 2025 travel industry outlook. Excluding boomers, the rate for GenAI in trip planning surged from 10% to 21%. Among millennials earning over $100,000, usage reached 29%. Over 40% of GenAI users booked the accommodations it recommended. Nearly half (46%) of travelers still prefer human hotel check-ins, while about a third favor human interaction for room service (35%) and local recommendations (37%).

☕ Trading Post Coffee Roasters, a Brighton-based family-run business, released a new product line in April 2025: Expedition coffee pods, including House Blend and Decaf Single Origin, both recyclable and Nespresso®-compatible. Ryan Deol, Head of Wholesale, emphasized the accessibility of their sustainable, coffee house-quality product. Priced at £6.50 per box, each containing 10 pods, these are available at all Trading Post locations and online.

Seamless data exchange to increase productivity and profitability for French hotels   PARIS —2 April 2025— IDeaS, a SAS company and the world’s leading provider of hospitality revenue management software and services, has…

🏠 Shiji Group unveiled its rebranding at ITB Berlin, aligning its global hospitality technology presence with a redesigned identity and a simplified portfolio of 10 product groups. Creative Brand Director Robert Hoffmann-Lohse explained the "Day and Night" theme, which underscores Shiji's mission to enhance travel experiences through advanced technology. The rebranding involved renaming products, such as "Daylight PMS" for property management systems, and creating a design system with a 24-hour color palette. The rebrand aims for coherence, customer orientation, and future-readiness, with a strategy to resonate across diverse markets from Singapore to Berlin.

😉 On April 1st, a joke about KITT speaking dog language was shared, highlighting KITT's real capabilities in the hospitality industry. KITT, an AI assistant, offers 24/7 multichannel support in over 40 languages, streamlining bookings and automating responses. Its advanced features aim to enhance customer service and operational efficiency in hotels.