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Innovation

4463 posts

[[ 9 ]]

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  • 2 min

Just Salad Launches ‘Salad AI’ Recipe Generator to Personalize Dining Experience

  • Tony Loeb
  • 27 January 2025
🏨 Stash Hotel Rewards doubled its network from 160 to over 320 independent properties in two years. This loyalty program challenges big hotel chains and OTAs by driving direct bookings and customer retention for hotels like Boston's The Lenox. Boasting over 1.2 million members, Stash partners average a 4.5 or 5.0 TripAdvisor rating. A Cornell University study found Stash members stay 50% more and spend $780 extra annually, with 82% converting from OTA bookings to direct. Hotels are fully compensated during point redemptions, with program costs under 1% of those charged by major chains.
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  • 3 min

Message from the Chairman of the Board of Shiji Group

  • Tony Loeb
  • 27 January 2025
📌 In 2024, Shiji Group expanded the Shiji Enterprise Platform to over 20 countries, including full migration of 114 FLETCHER hotels in Europe within two months. They secured partnerships with global chains like Melco Resorts, Van der Valk, and held an 80% market share in China’s five-star hotel SaaS sector. Their AI engine, HALO, advanced in Asia, while new modules and a Unified Payment Service were launched. Looking ahead to 2025, Shiji aims to scale operations and innovate in hotel and travel technology.
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Introducing the Staff Groups Feature on OKKAMI CMS Dashboard: Enhancing Communication Efficiency

  • OKKAMI_News
  • 27 January 2025
💬 OKKAMI launches new Staff Groups feature in the CMS Dashboard, aimed at enhancing communication by organizing replies from staff into department-specific groups. This system simplifies interaction across different departments, making the communication experience more professional and reducing ambiguity for guests. Administrators can effortlessly create groups, assign staff, and even add a profile picture representing the department. Guests always see the department name, not the individual staff, improving clarity and trust. Staff Groups foster clarity, operational efficiency, and team collaboration, promoting a unified guest service approach.
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  • 4 min

Guest Engagement Trends from the Sports and Entertainment World

  • Tony Loeb
  • 25 January 2025
🏀 Co-op Live in Manchester, England opened with a 10,500 square meter rooftop solar panel array and advanced audio-visual system. Predicted 2025 trends for sports and entertainment venues include AI optimizing venue operations and fan engagement, personalized fan experiences based on data, and venues transforming into year-round communal spaces integrated with entertainment districts. AI analyzes spatial data and menu item popularity for efficient staffing and stock levels, while technology aids in creating unique fan profiles for targeted marketing and loyalty-building experiences. Communal spaces connect to residential and entertainment areas, fostering community and venue loyalty.
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  • 4 min

Stash Hotel Rewards Doubles Network in Two Years

  • Tony Loeb
  • 25 January 2025
🤖 LG Electronics acquired majority stake (51%) in Bear Robotics, a Silicon Valley AI service robot firm. The deal followed LG's $60 million investment in March 2024 for a 21% stake, with an additional 30% stake obtained on Jan. 22 through a call option. Bear Robotics, established in 2017, is known for AI-powered robots serving the US, South Korea, and Japan. LG integrates Bear's tech with its LG CLOi Robots and plans to release the Self-driving AI Home Hub (Q9) in 2025, featuring Microsoft's voice recognition. CEO William Cho aims to achieve a "Zero-labor Home.
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  • 4 min

Fetch and ACT Form Strategic Partnership to Elevate Guest Experiences in Hospitality

  • Tony Loeb
  • 25 January 2025
🤖 LG Electronics obtained a majority stake in Bear Robotics, securing 51% ownership after a call option exercise on Jan. 22 for an additional 30% stake, following an initial $60 million investment in March 2024 for a 21% stake. Bear Robotics, founded in 2017, specializes in AI-powered service robots, operating in the U.S., South Korea, and Japan. LG's commercial robots, including "LG CLOi Robots," will be integrated with Bear Robotics. The Self-driving AI Home Hub (Q9) is expected to release within the year, featuring Microsoft's voice technology and multimodal sensing capabilities. LG's CEO spoke at CES 2025, hinting at expansion plans, while the company aims to create an integrated software platform for commercial, industrial, and home robots to shorten development cycles and enhance user experience.
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Hapi and Revinate Team Up to Enable Hoteliers to Drive Direct Bookings Quickly and at Scale

  • Tony Loeb
  • 25 January 2025
🤖 LG Electronics acquired a majority stake in Bear Robotics by exercising a call option for an additional 30% stake on Jan. 22, after an initial $60 million investment in March 2024 for a 21% stake. LG's total control now stands at 51%. The integration will enhance LG's CLOi Robots and leverage Bear Robotics' AI expertise in the U.S., South Korea, and Japan markets. The LG Home Appliance Solution Company will lead home robot development, featuring the AI Home Hub Q9, which employs Microsoft's voice tech and is set to release this year. LG's Smart Factory business is propelled by its Autonomous Vertical Articulated Robot, aiming for an integrated software platform to unify commercial, industrial, and home robot development, shorten cycles, and optimize operational efficiency.
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  • 4 min

LG Acquires Majority Stake in Bear Robotics

  • Tony Loeb
  • 25 January 2025
🤖 LG Electronics secures a majority stake in Bear Robotics, a Silicon Valley startup specializing in AI robots, by acquiring an additional 30% stake on Jan. 22, after an initial $60 million investment for a 21% stake in March 2024. LG now holds a controlling 51% in Bear Robotics, integrating it as a subsidiary. The commercial robot business, including LG CLOi Robots, will unite with Bear Robotics, while John Ha and his team continue to lead. Bear Robotics, established in 2017, is known for its AI-powered indoor delivery robots in the U.S., South Korea, and Japan. LG aims to strengthen its commercial, home, and industrial robot segments, with plans to release the Self-driving AI Home Hub (Q9) within the year, featuring Microsoft's voice technology. LG's advanced manufacturing and global sales will enhance its robotics business efficiency and market reach.
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  • 2 min

SiteMinder Report: Hotel Websites Generate up to 60% More Revenue per Booking than Other Sources

  • Tony Loeb
  • 23 January 2025
📈 Stable Kernel, a digital transformation company, has launched its Data & AI Practice, led by Ben Manning, Ph.D., focusing on AI and data solutions with Agentic AI for business transformation. Agentic AI allows autonomous decision-making and collaboration, enhancing operational efficiency and personalization across industries. A quick-service restaurant (QSR) benefited from their services with an 80% faster time to market, reducing promotion rollout from 3 weeks to 3 days. The company's AI-powered analytics and centralized data lakehouse have transformed operations, boosting customer reach, online orders, and revenue across thousands of locations. A video-on-demand platform used Stable Kernel's services for demand forecasting, content recommendation optimization, scaling for subscriber growth, and innovation, maintaining competitiveness in a dynamic market.
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CHMWarnick Unveils Proph+IT™: A Game-Changing Data Platform for Hotel Owners and Operators

  • Tony Loeb
  • 23 January 2025
📊 Stable Kernel, a prominent digital transformation firm, has launched its Data & AI Practice led by Ben Manning, Ph.D. The practice, featuring Agentic AI, provides AI solutions that enable decision-making and adaptation without constant human oversight, benefiting industries like foodservice, retail, construction, and healthcare. With a focus on operational excellence, personalized experiences, and proactive decision-making, Stable Kernel has helped a quick-service restaurant (QSR) shorten promotion rollout time by 80%, from 3 weeks to 3 days, and assisted a video-on-demand (VoD) platform with demand forecasting and content recommendation optimization. Visit www.stablekernel.com for more details.
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