Innovation

In the 2013 film “Her,” Joaquin Phoenix plays a despondent, introverted type whose character develops a relationship with an AI voiced by Scarlett Johansson. It is basically with him wherever…

This article was written by Mauricio Prieto. Click here to read the original article Travel is full of barriers. Markets concentrate when investors reward scale. Language still keeps many travelers…

AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees feel about AI often matters more than what the technology can actually do. This article explores the psychological dynamics that influence AI adoption in hospitality and offers practical ways for leaders to ensure technology strengthens, rather than erodes, the essence of human service.

In hospitality, loyalty doesn’t come from points programs alone. Instead, it comes from positive experiences that feel personal. Research shows that 60% of consumers are more likely to return after…

Discussion about AI is rife in our industry. Is the technology good enough to implement yet? What’s the risk versus the reward? Does it really make that much of an impact? What jobs is it taking? What about ethics?

In today’s rapidly evolving meetings and events landscape, personalization has emerged as a critical element in ensuring successful, impactful gatherings. No longer is it enough to offer a one-size-fits-all approach – clients and attendees now expect tailored experiences that reflect their specific needs, preferences, and goals. Hotels and meeting planners must work collaboratively to curate events that go beyond logistics, fostering deeper engagement and delivering lasting impressions. From integrating advanced technology to refining service touchpoints, personalization in events is redefining how meetings are designed and executed.

2 weeks with GPT-5. Enough to test. Enough to break. Enough to see what’s real. And sorry but… for hotel managers this thing is not a nice-to-have. It’s the gold…

I created a Prompt to extract all relevant informations from PMS notes, traces… Every note from the reservation used to end up in a different place. Some lived in the…

I’ve been studying Target‘s unraveling this week, and I can’t seem to get retail out of my mind. Not because I particularly care about retail, but because I see our…

Noida, 5th September 2025: RateGain Travel Technologies Limited (NSE: RATEGAIN), a global provider of AI-powered SaaS solutions for travel and hospitality, today announced that its AI-powered voice agent, UNO VIVA,…