Innovation

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2025 HFTP Annual Convention Showcases the Best of the Association: Professional Education, Leadership, and Networking

Last week, Hospitality Financial and Technology Professionals (HFTP®) hosted its signature education and membership event, the HFTP Annual Convention. The convention was held at the Rosen Centre Hotel in Orlando, Fla. from October 22–24, 2025 with 465 professionals in attendance. It offered an energizing and informative experience presenting education, industry insights, networking and celebration.
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Mews Accelerates the Dawn of Agentic Hospitality with Acquisition of DataChat, a leading generative AI analytics platform

Mews, the operating system for hospitality and shared spaces, today announced the acquisition of DataChat, a US-based AI company. The acquisition marks a major step in Mews’ mission to build fully agentic hospitality systems, where intelligent agents autonomously manage day-to-day operations, optimize performance, and empower humans to focus on the guest experience.
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  • 6 min

AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel

Just days into OpenAI’s new app marketplace, Booking.com and Expedia have seized a commanding lead. They’re not just experimenting with artificial intelligence (AI). They’re embedding themselves directly into the core of how travelers search, discover and book stays at your hotels. And because they’ve moved first—with no safeguards to stop them—they are about to become the default middlemen of the AI age. If that happens, hoteliers will spend the next decade paying for access to their own guests.
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  • 3 min

100th Sonesta Chooses Visual Matrix PMS

Visual Matrix, as a preferred PMS provider to Sonesta International Hotels (Sonesta), proudly announces the 100th Sonesta choosing to adopt the Visual Matrix Platform. Since being selected as one of Sonesta’s preferred PMS partners, Visual Matrix has rapidly expanded its support across the brand’s diverse portfolio, reinforcing its position as a trusted and sought-after solution for hotels operating at every level of service.
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