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📱 PolyAI, a voice AI solutions provider, partnered with OpenTable to enhance restaurant experiences with AI voice assistants. The partnership aims to help with staffing challenges, as 62% of operators report insufficient staff according to the National Restaurant Association, and missed 30-60% of calls, per PolyAI data. OpenTable's global network can now use PolyAI assistants for bookings during and outside operating hours. Melting Pot restaurants in Indiana, New Jersey, and New York have adopted the technology, with a rollout to 90+ locations anticipated. PolyAI's integration in OpenTable's Integration Marketplace enables seamless bookings, changes, and cancellations.
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