Innovation

This article was written by Travolution. Click here to read the original article Standing at the forefront of the emerging technology revolution we’re seeing in our industry every day, are…

This article was written by Travolution. Click here to read the original article Its for players in both the US and Europe Technoheaven launches TechnoHub a future-ready tour operating platform…

This article was written by Travolution. Click here to read the original article Three TMCs and three travel management booking platforms Booking technology firm, Vibe, has revealed its corporate business…

This article was written by Travolution. Click here to read the original article Travellers in the UK are rapidly turning to new sources of information, including Generative Artificial Intelligence (Gen…

Revenue leakage is one of the most overlooked challenges in hospitality finance. Overpaid OTA commissions, mismatched credit card transactions and chargebacks often go unnoticed, and drain profits every day.

This article was written by Lodging Magazine. Click here to read the original article Photo Credit: The Queen Mary Second Wave, Aimbridge Hospitality’s in-house marketing agency, offers customized marketing services…

This article was written by Lodging Magazine. Click here to read the original article SYDNEY—RMS announced a new strategic partnership with SiteMinder to deliver seamless integration with its revenue platform.…

In this week’s episode of Hotel Moment, Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, joins Revinate CMO Karen Stephens with several reasons why hoteliers have the best of both worlds.

One of the reasons customers are concerned about or even scared of AI is that it has been known to provide incorrect answers. The result is frustration and concern over whether to believe any AI-fueled technology. In my annual customer service and customer experience research, I asked more than 1,000 U.S. consumers if they ever received wrong or incorrect information from an AI self-service technology. Fifty-one percent said yes.