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Innovation

4295 posts

[[ 9 ]]

Google clarifies its agentic AI booking strategy

  • Automatic
  • 21 November 2025
The company signals a partnership-first approach as AI-driven booking reshapes travel distribution Nov 21, 2025 Google clarifies that its new agentic AI tool for flights and hotels is designed to…
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Social media’s growing role in travel discovery

  • Automatic
  • 21 November 2025
Why human authenticity still outranks AI as platforms influence inspiration and planning Nov 21, 2025 Social media platforms are becoming central to how travelers find inspiration, plan trips and increasingly…
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  • 2 min

Is your hotel website leveraging its highest converting ad placement?

  • Automatic
  • 20 November 2025
When it comes to hotel websites, the home page hero image isn’t just decoration—it’s prime real estate. It’s the very first thing visitors see, and in most cases, it’s the most-clicked visual and call-to-action on the site. Homepage hero images are the single most seen image on your hotel website, making it the most impactful placement for promotional messaging. Simply put: if you want to grab attention and drive action, this is the spot.
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  • 3 min

Palacio Arriluce Hotel selects Shiji’s Daylight PMS for Luxury Efficiency

  • Automatic
  • 20 November 2025
The Leading Hotels of the World member, Palacio Arriluce, selects Shiji’s modern, cloud-based platform and PMS to streamline operations and deliver elevated guest experiences. Barcelona, Spain, November 20, 2025 –…
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  • 3 min

HSMAI Foundation Releases Special Report on How Generative AI Is Transforming Executive Hiring in Hospitality

  • Automatic
  • 20 November 2025
The Hospitality Sales and Marketing Association International (HSMAI) Foundation today released its newest special report, “How Generative AI is Reshaping Executive Hiring in Hospitality,” featuring new insights, industry benchmarks, and a case study from SearchWide Global. The report offers an in-depth look at how artificial intelligence (AI) is accelerating and redefining executive recruitment strategies across the hotel and travel industry, while providing guidance for leaders pursuing senior roles on navigating this rapidly evolving landscape.
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  • 6 min

132 – Googles AI agents in travel, nice

  • Martin Soler
  • 20 November 2025
The new AI search for travel by Google turns the industry upside down? More on Marriott/Sonder breakup. Clouds go down. Lobbies as pop-up retail. Hello, The travel search industry is…
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Losing Time, Money and Guests: The High Price of Disconnected Hotel Systems

  • Automatic
  • 20 November 2025
A new study by Access Hospitality - an HSMAI Europe organizational member - reveals fragmentation iscosting Europe’s hospitality sector thousands of hours, and millions in missedopportunities. The findings paint a stark picture of inefficiency:
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  • 2 min

Bespoke Hotels adopts Canary Tech for digital guest services

  • Eloise Hanson
  • 20 November 2025
Reading Time: < 1 minute UK: Independent hotel group Bespoke Hotels has partnered with guest management technology provider Canary Technologies to streamline communication and offer personalised experiences. Canary’s AI guest messaging…
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  • 2 min

Cloudbeds Partners with Klaviyo to Empower Hoteliers with Data-Driven Marketing and Personalized Guest Experiences

  • Automatic
  • 20 November 2025
Cloudbeds, the intelligent unified platform powering hotel growth, today announced a new partnership with Klaviyo, the B2C CRM.
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  • 8 min

Top 10 DOs and DON’Ts for your hotel lead nurturing strategy

  • Automatic
  • 20 November 2025
What if the secret to better lead nurturing isn’t picking between technology and people, but knowing exactly when to use each?
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