Deloitte Report: The future of hospitality – Navigating new frontiers
📈 A Deloitte report highlights a hospitality industry shift with new openings in the American West and Northeast, featuring eco-friendly and community-sensitive developments. Travelers now prefer digital discovery via influencers and AI over brand loyalty. Six imperatives for future success include AI adoption, market diversification, and responsible operations. The industry faces labor and capital challenges, requiring a balance between tradition and innovation to meet modern guest expectations and sustain growth.
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