Miscellaneous

🛩 In 2024, 22% of all U.S. flights were delayed, sparking an analysis by TNMT on traveler satisfaction versus on-time performance (OTP). Using 15,000 Tripadvisor reviews for top U.S. and European airlines, TNMT found no clear link between high OTP and traveler happiness. Notably, "Pleasers" like Southwest Airlines, with 78% OTP, still scored high in comfort and crew friendliness. In the U.S., legacy carriers showed a correlation between OTP and satisfaction, but in Europe, more punctuality often led to lower satisfaction.

🌍 Thomas Cook achieved a record-breaking Black Friday since shifting online in September 2020, with revenue soaring 274% year-on-year. Spain, Egypt, and the USA were the most-booked destinations, with 44% of bookings being all-inclusive. Longer stays prevailed, with 72% exceeding five days, and nearly 20% of customers planned trips within 8-12 weeks. Thomas Cook's affordable deposits start at £39, appealing to value-focused travelers during peak promotional events.

💰 Global travel subscription company eDreams ODIGEO has redeemed 9 million shares within five months, representing 7.57% of its share capital. This aligns with shareholder-approved capital reductions initiated in July 2025. The company's capital now stands at EUR 11,862,505.9, divided into 118,625,059 shares. Aiming for 13 million subscribers by 2030, eDreams plans a €100 million share repurchase over two years, leveraging its robust cash flow and 7.7 million member base.

🏨 More than 50% of “loyal” hotel members don't repeat a stay within a year, challenging the hospitality industry's claims of 70% loyalty-driven bookings. Brands often count members based on mere email sign-ups for discounts, falsely presenting it as repeat business. Frequent travelers tend to settle on preferred hotels by their third trip. Independent hotels should focus on true loyalty, fostering a few hundred repeat guests over millions of inactive members.

🥙 Anna Kjerrumgaard from RaceTrac Inc. highlighted at the 2025 NACS Show in Chicago that bold flavors remain key in convenience retail, with snacks evolving from gap fillers to full meals. RaceTrac ranks No. 17 among U.S. c-store chains. Gen Z, with projected spending power of $9 trillion by 2034, favors intense flavors and values digital engagement and ethical responsibility. C-stores excel in assortment and innovation, appealing to Gen Z's nostalgic leanings towards the 1990s.

✈️ Global travel tech company Justgotrip and air travel automation firm RightRez have joined forces to enhance air operations for travel companies. Justgotrip, established in 2006, operates with 200 professionals across offices in China, Hong Kong, Singapore, the US, Japan, Australia, and New Zealand. RightRez, with 20 years of expertise, offers API-driven solutions for flight booking and ticketing. Their partnership seeks to boost travel sellers' performance and compliance globally using systems like Amadeus, Sabre, and Galileo.

🏊 Unlimited waterpark fun at Great Wolf Lodge starts at $65 per person with the new Season Pass. Valid from January 2026 to April 2026, it’s available at Perryville, Md.; Webster, Texas; Atlanta; and Naples. Weekday passes are $65, while anytime passes are $269. The demand for day passes has increased by 25% over the past two years. More than 50% of day-pass users expressed interest in a multi-day option, leading to the introduction of this pass for flexible family enjoyment.

📱 Who? The author, Rory (an artist, author, singer, and songwriter), and his wife Rebecca. When? Monday afternoon in December. Where? At home, outside by the creek, and in conversation with Rory. What? The author struggles with digital distraction, affecting his creativity. How? By constantly checking his phone and social media, the author feels creatively blocked. Key actions? Remove social apps, leave phone out of the bedroom, focus on relationships, and engage in art and nature.

🍽 Bret Thorn has been the senior food & beverage editor for Nation’s Restaurant News since 1999. In 2005, he served as president of the International Foodservice Editorial Council. He was awarded the 2006 Jesse H. Neal Award for his column. He studied at Tufts University and Le Cordon Bleu, Paris, and worked for ABC News during the Tiananmen Square protests in 1989. Thorn is based in Brooklyn, NY, and runs a podcast, In the Kitchen with Bret Thorn.

🍴 Hai Hospitality will open Uchibā, a Japanese cocktail bar and restaurant, in Charlotte's Plaza Midwood in early 2026. The 2,200-square-foot venue will have a 24-seat bar, a 38-seat dining room, and a 1,500-square-foot rooftop for 60 guests. Chef Shaun King will lead the kitchen, inspired by Japanese flavors. Uchibā adds to locations in Dallas (2018) and Austin (2023). The design is by Hai Design Studio and Mother Studio.