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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
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Categorizing…

4682 posts
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  • 16 min

Hotel Management: Everything You Need to Know About Managing a Hotel

  • Martijn Barten
  • 29 September 2025
If you have ever dreamed of working in the hotel management industry, you should know that this type of job comes with many exciting and even challenging opportunities. To manage…
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BWH Hotels GB expands portfolio with eight new heritage and boutique properties

  • m.welsch
  • 29 September 2025
BWH Hotels GB continues its expansion by adding eight new properties to its network, reinforcing its strategy to reach 100 hotels and 20,000 rooms nationwide by 2029.
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The Indian Hotels may sell the Pierre in New York for $2 billion

  • b.courtin
  • 29 September 2025
The Indian group has owned this iconic hotel since 2005, operated by its luxury brand Taj Hotels. It will be difficult to resist the temptation of a substantial capital gain,…
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LRO Hospitality strengthens European portfolio with a Marriott hotel

  • m.welsch
  • 29 September 2025
LRO Hospitality continues its strategy of investing in hotels located in key European capitals with the acquisition of the Brussels Marriott Hotel Grand Place, marking a new development in Brussels’…
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Hampton by Hilton lands at Stuttgart Airport

  • m.welsch
  • 29 September 2025
Hampton by Hilton has opened its latest hotel in Filderstadt, near Stuttgart Airport and the city’s exhibition grounds. The property targets business travelers, trade fair visitors, and leisure guests alike.
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Global Hotel Alliance strengthens its leadership team

  • m.welsch
  • 29 September 2025
Global Hotel Alliance (GHA), the world’s largest network of independent hotel brands, has announced two senior appointments to support growth, technology development, and loyalty initiatives. The appointments underline GHA’s focus…
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  • 3 min

GenoHotels modernizes with Shiji Daylight PMS, bringing cloud innovation to business and conference hospitality

  • Automatic
  • 29 September 2025
Business and conference hotel group upgrades from legacy on-premise systems to Shiji’s flexible, secure, and guest-centric cloud platform. BERLIN, Germany, September 23, 2025 – Shiji, the global hospitality technology leader,…
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  • 4 min

What Happens When a Franchise Becomes a Reputation Risk

  • Revfine.com
  • 28 September 2025
It starts with a single post. A blurry photo, a furious caption, or a customer claimed to have suffered food poisoning at one franchise location. By morning, it’s trending. By…
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OKKAMI at LINE Thailand Developer Conference 2025: Unlocking the Future with LINE MINI Apps and AI

  • OKKAMI_News
  • 28 September 2025
2025年9月13日、OKKAMIはバンコクのBITECで開催されたLINE Thailand Developer Conferenceに参加しました。次世代エクスペリエンスのエンジニアリングをテーマにしたこのイベントでは、AIの力とLINE MINIアプリの可能性を組み合わせ、LINEがデジタルエンゲージメントの未来をどのように形作っているかを紹介しました。OKKAMIにとって、ホスピタリティ業界やホテルとゲストのつながりに直接影響を与えるイノベーションを探る貴重な機会となりました。 LINEが2025年のロードマップにおいてLINE MINIアプリに注力していることは、大きな注目ポイントのひとつでした。タイ国内で5,600万人以上のユーザーを持つMINIアプリは、ゲストにアプリをダウンロードさせることなく、LINE内で客室の閲覧、宿泊予約、サービス利用などをスムーズに行うことが可能です。さらに、検索機能の強化、サービス通知、パーソナライズされたオファーなどの機能により、MINIアプリは快適でスムーズなゲスト体験を実現する強力なツールとなっています。 MINI AI Studioの導入により、AIを活用したMINIアプリ開発がより迅速かつ効率的になりました。このツールは、LINE APIとの統合からデータ接続、自動化された仕組みにより、開発者が最小限のコーディングで仕様段階から本番環境対応のアプリに移行できます。ホテルでは、AIがパーソナライズされた提案を行い、ゲストサポートを自動化し、サービス向上などを、ゲストが普段利用しているLINE内で実現されます。 N’Zeeチャットボットのような事例は、FAQ対応や予約管理、営業、運営サポートまで、AIが簡単なやり取りを強力なホテルソリューションへと変革する方法を実証した。AIとLINE MINIアプリを組み合わせることで、ホテルはよりスマートで、より迅速に対応し、ゲストのニーズに深く寄り添ったサービスが提供できます。 OKKAMIにとって、このカンファレンスは、ホスピタリティの未来がAIを活用したデジタルエコシステムにあるという確信をさらに強固なものにしました。AI機能を搭載したLINE MINIアプリは、タイや海外でゲストとの重要な接点となることが期待されています。OKKAMIは、ホテルが最新の技術を活用して、パーソナライズされた、つながりのある、快適な次世代のゲスト体験を提供できるようサポートしていきます。
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HON Le Mag: Given the shortage of hotel staff, what concrete solutions are available? #2

  • m.welsch
  • 26 September 2025
The hotel industry is struggling to recruit and retain talent, that much is clear. Rather than revisiting the reasons behind this decline yet again, we will focus on the solutions,…
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