Categorizing…

Hotel branding goes far beyond a sleek logo and a defined colour palette. It is an all-encompassing process that aims to position a brand in such a way that it…

Introduction In the dynamic and competitive hospitality sector, technological innovation is crucial to optimise operations and significantly enrich the guest experience.  In this environment, hotel chatbots powered by artificial intelligence…

The hotel industry has proven to be resilient despite the challenges it had to overcome during the COVID-19 pandemic. Although the industry has recovered from the effects of the crisis,…

Have you ever feared that artificial intelligence (AI) could replace your job? Or heard your hotel teams raising such concerns? This article shows how AI can be used in hospitality…

In this Product Highlight series, we take a closer look at the various features and functionalities of the Console, the interface of our Guest Communications Hub. This is a practical…