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Brad Brewer will discuss how AI agents are reshaping hotel discovery and booking behavior, urging hoteliers to optimize for AI systems or risk losing guest relationships to intermediaries.

HOSPA recognized top performers from its 2024/2025 training cohort, with Leonardo Hotels winning Employer of the Year for professional development commitment.

Monday brought urgent warnings and strategic reflection. Hotelschool The Hague research shows only 10% of Dutch hotels use AI structurally, warning the sector risks becoming sleeping utilities controlled by tech platforms. An interview with Dr. Willy Legrand explores why 40 years of sustainabilit...

Hotels are moving away from aging cable infrastructure toward hospitality-grade streaming platforms that combine live TV with familiar streaming interfaces.

The 16-week paid leave policy takes effect January 2026 and supplements local benefits where they fall short of the global minimum.

Dr. Willy Legrand discusses why 40 years of sustainability frameworks have failed to prevent environmental decline and explores regenerative tourism as a transformative alternative.

Hotels waste marketing spend chasing demand instead of creating it, allowing OTAs and intermediaries to control traveler decisions from the start.

Growing hotel brands need flexible PMS platforms with open APIs, performance analytics, and cloud accessibility rather than rigid all-in-one systems.

Hotelschool The Hague research shows only 10% of Dutch hotels use AI structurally, warning the sector risks becoming 'sleeping utilities' controlled by tech platforms.

Joyce Macieri of Minerva Foods discusses how women have evolved from operational roles to strategic leadership positions in corporate travel management.