Bed and Breakfast and the digital revolution
Do you own a cottage and / or a bed and breakfast? If so, your future is looking really bright, todays travelers are looking for an great experience and want…
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Independent Hoteliers : Is There an Alternative to the Traditional Tpe for Payment by Credit Card?
Shopkeepers, craftsmen, but especially independent hoteliers… Accepting payment by card has always been complicated. “Too expensive,” “not profitable enough.” We hear very regularly from hoteliers who tell us that they…
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Digitizing customer relations : e-concierge services
In the digital age, the smartphone has become indispensable for everyday tasks. We use it to discuss, to find our way around, to obtain various information … The e-conciergerie has…
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E-reputation, how do you manage the opinions that internet users leave you?
Did you know that? E-tourism is the leading e-commerce sector in France. In 2017, 77% of French people went to websites to prepare their excursions. In the digital age, going…
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Seniors, an interesting clientele for hoteliers
They are nearly 4 million to travel to hotels in France each year. Seniors, representing anyone aged 50 and over, is a category of clientele that is often wrongly underestimated…
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Chatbots, a Technological Advance in the Hospitality’s Customer Relationship
Chatbots, best practises on how and when to use them Skip to content Home » Hospitality Industry Trends » Chatbots, a Technological Advance in the Hospitality’s Customer Relationship Melanie Calabrese…
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Hoteliers, why do you have to go to the food hotel tech show ?
Amenitiz is exhibitor for the second edition of Food Hotel Tech! Of course, we couldn’t miss the first digital trade fair dedicated to the hotel and catering industry! The event…
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Sending emails to hotel guests: best practices
As mentioned a few weeks earlier in an article, customer data is an incredible lever for the hotelier to increase his live bookings. Today we are going to talk about…
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Hotel customer data: a strategic lever to increase direct bookings
Over the last few years, the OTA sector (Booking, Expedia…) has become more and more consolidated leading to less and less competition. This underlying trend is inexorably leading to an…
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Digitalisation, the future of the hotel industry
Digitalisation? Yeah like most independent hoteliers you know what it is and how important it is, but you haven’t gotten to it yet. You rather spend time with your guest…
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