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10 Minutes News for Hoteliers 10 Minutes News for Hoteliers 10 Minutes News for Hoteliers
  • Top News
  • Posts
    • CSR and Sustainability
    • Events
    • Hotel Openings
    • Hotel Operations
    • Human Resources
    • Innovation
    • Market Trends
    • Marketing
    • Mergers & Acquisitions
    • Regulatory and Legal Affairs
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4259 posts

Independent Hoteliers : Is There an Alternative to the Traditional Tpe for Payment by Credit Card?

  • admin
  • 17 July 2018
Shopkeepers, craftsmen, but especially independent hoteliers… Accepting payment by card has always been complicated. “Too expensive,” “not profitable enough.” We hear very regularly from hoteliers who tell us that they…
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Digitizing customer relations : e-concierge services

  • Melanie Calabrese
  • 12 June 2018
In the digital age, the smartphone has become indispensable for everyday tasks. We use it to discuss, to find our way around, to obtain various information … The e-conciergerie has…
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E-reputation, how do you manage the opinions that internet users leave you?

  • Melanie Calabrese
  • 5 June 2018
Did you know that? E-tourism is the leading e-commerce sector in France. In 2017, 77% of French people went to websites to prepare their excursions. In the digital age, going…
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  • 3 min

Seniors, an interesting clientele for hoteliers

  • Melanie Calabrese
  • 29 May 2018
They are nearly 4 million to travel to hotels in France each year. Seniors, representing anyone aged 50 and over, is a category of clientele that is often wrongly underestimated…
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  • 2 min

Chatbots, a Technological Advance in the Hospitality’s Customer Relationship

  • Melanie Calabrese
  • 16 May 2018
Chatbots, best practises on how and when to use them Skip to content Home » Hospitality Industry Trends » Chatbots, a Technological Advance in the Hospitality’s Customer Relationship Melanie Calabrese…
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Hoteliers, why do you have to go to the food hotel tech show ?

  • Melanie Calabrese
  • 8 May 2018
Amenitiz is exhibitor for the second edition of Food Hotel Tech! Of course, we couldn’t miss the first digital trade fair dedicated to the hotel and catering industry! The event…
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Sending emails to hotel guests: best practices

  • Melanie Calabrese
  • 1 May 2018
As mentioned a few weeks earlier in an article, customer data is an incredible lever for the hotelier to increase his live bookings. Today we are going to talk about…
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Hotel customer data: a strategic lever to increase direct bookings

  • Melanie Calabrese
  • 17 April 2018
Over the last few years, the OTA sector (Booking, Expedia…) has become more and more consolidated leading to less and less competition. This underlying trend is inexorably leading to an…
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  • 3 min

Digitalisation, the future of the hotel industry

  • admin
  • 12 April 2018
Digitalisation? Yeah like most independent hoteliers you know what it is and how important it is, but you haven’t gotten to it yet. You rather spend time with your guest…
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How Do I Analyse the SEO of My Hotel’s Website?

  • Melanie Calabrese
  • 3 April 2018
In our article, How to analyze the SEO of my hotel’s website, we will come back to what SEO is and we will present different tools to establish an SEO…
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