Revenue Management

🍴 Bret Thorn serves as Senior Food & Beverage Editor for Nation’s Restaurant News and Restaurant Hospitality since 1999, as well as the podcast host of "In the Kitchen with Bret Thorn." He wrote for The New York Sun from 2005 to 2008, worked in Thailand for Manager magazine and Asia Times from 1992 to 1997, and was an ABC News runner during the Tiananmen Square protests in 1989. His reportage has earned accolades, including the 2006 Jesse H. Neal National Business Journalism Award. Thorn, a magna cum laude graduate of Tufts University with a history degree, joined the Disciples d’Escoffier in 2014 and currently resides in Brooklyn, NY.

🍴 The Consumer Price Index data shows menu prices increased by 0.3% in August 2023, slightly up from July's 0.2%. Year-over-year, food-away-from-home prices rose 4%, compared to 4.1% in July. Limited-service meal prices rose 4.3% and full-service meals 3.8% over the last 12 months. Food-at-home prices remained flat in August after a 0.1% increase in July, with a year-over-year rise of 0.9%, marking 17 months that restaurant prices have outpaced grocery prices. The pricing gap between grocery and restaurant inflation is now 310 basis points, nearing the 390 basis points in 2016, according to Mark Kalinowski of Kalinowski Equity Research.

📋 Discover the essential daily hotel reports with Hotelogix's hotel property management system. Analyze and track hotel operations efficiently with these 8 must-have PMS reports to maintain optimal functionality. Reports are crucial for understanding the dynamics of hotel reservations and the overall performance of the establishment. The article does not specify dates or specific statistical data, but highlights the importance of using cloud-based systems for generating reports in the hotel industry.

🏨 Minimum stay restrictions, or MinStay/MinLOS, can fill less busy nights, save housekeeping costs, and increase hotel revenue. Ideal for various accommodations, they stabilize occupancy, especially during peak times, weekends, and events by encouraging bookings of two or three nights minimum. Adjustments are necessary when conditions don't allow for fixed minimum stays. Revenue management systems like RoomPriceGenie assist in optimizing these restrictions. Key strategies include understanding booking patterns, being flexible with restrictions, and offering packages for longer stays.

💰 During the Paris 2024 Olympics, hotels in Paris experienced a surge in revenue per available room (RevPAR), which increased by 195.9% compared to the previous year, following a gain of 207.2% during the event's first week. The average daily rate (ADR) rose by 137.8%, with occupancy rates increasing by 16.9 percentage points, leading to an overall occupancy rate of about 84% in inner Paris. The highest RevPAR, $735, occurred on Friday night, while Sunday saw RevPAR rise by 224.7%. The surrounding Île-de-France region also saw substantial gains, with a 169.1% year-over-year increase in RevPAR, driven by ADR and occupancy growth. The data was published by CoStar, a leading provider of hotel market data.

💰 Forecasting and budgeting in revenue management are vital for setting hotel revenue goals. An accurate demand forecast is key for hotel budgeting, requiring historical, booking pace, and forward-looking metrics. Revenue management systems (RMS), like Duetto, can simplify this process by integrating data from various sources and generating forecasts and budgets quickly. RMS benefits include real-time data access, automatic forecast creation, data visualization, and scheduled reporting, leading to smarter cash flow management and efficiency in revenue operations.

🏨 Mews and Duetto surpassed 600 joint hotel customers, improving global hoteliers' revenue. Since the 2017 partnership, they operate in 29 countries, varying from 3-room to 800-room properties. Users report a 6% average revenue increase in the first year and a subsequent 10% RevPAR growth. Integration through Mews Marketplace is free, with 25% faster deployment than average PMS setups. Two-way data synchronization between Mews and Duetto enhances real-time pricing decisions and profitability.

🌊 At the family-friendly resort located on Juanillo Beach, guests enjoy four swimming pools, a lazy river, waterslide, cabanas, and eco-friendly practices. Bahia Principe Punta Cana offers diving lessons, Jeep safari tours, and unlimited drinks at a price of $. Finest Punta Cana features a modern aesthetic with six pools, 15 bars, lounge areas, meals, and activities for $$$. Hilton La Romana provides a water park, casino, four pools, and family amenities at a price of $$$. Sanctuary Cap Cana, aimed at romantic sophistication, includes five pools, a 20,000-square-foot spa, and all food and drink for $$$$.

🍴 In July, food index rose by 0.2%, matching June. Food-at-home index up by 0.1%, food-away-from-home by 0.2%. Over 12 months, grocery prices increased by 1.1%, restaurant prices by 4.1%, surpassing the 21-year average of 3.3%. This period marks the 17th consecutive month of restaurants outpacing grocery prices. The Consumer Price Index also rose by 0.2%, bringing the inflation index below 3% (at 2.9%), the first since March 2021. Full-year 2024 restaurant industry same-store sales growth projected to be the lowest since 2016, excluding 2020.

🏨 Online Reputation Management (ORM) for hotels involves monitoring and improving a brand's image online by tracking mentions, responding to reviews, and maintaining a positive reputation. Effective ORM can lead to increased bookings, higher average daily rates (ADR), and revenue per available room (RevPAR). Research indicates that 95% of travelers read reviews before booking, and hotels receive feedback that is 57% positive and 43% negative. The PDCA (Plan-Do-Check-Act) cycle is recommended for consistent implementation of new processes and improvements. TrustYou's Customer Experience Platform provides over 180 categories for tracking customer sentiment. A strong online presence, including a user-friendly website and prompt customer service response, is essential. 90% of guests expect hotels to respond to their feedback, and staff behavior strongly influences guest satisfaction and online reputation.