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1758 posts

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  • 5 min

Pulse of the Industry Series Q1 and Q2 2024: US

  • Katharina Heitmann
  • 21 November 2024
🏨 In Q1 and Q2 2024, the US hospitality industry leveraged technology for competitive advantages, enhanced the guest experience with digital tools, and emphasized sustainability. The bleisure tourism market reached nearly $594.51 billion in 2023. Performance scores for US hotels improved from 79.3 in Q1 2023 to 80.8 in Q2 2024. Challenges included intense competition, staffing shortages, and evolving consumer expectations. Room cleanliness negatively impacted scores by -9.52 points, while great service improved them. The US hotel market is valued at over $106 billion, with 90,000+ hotels and an average occupancy rate just under 65%. Looking into 2025, resilience, tech-driven solutions, and environmental sustainability are expected to be key trends.
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  • 9 min

3 Hotel Hygiene Factors: Sustainability, Digitalization, and Comfort

  • Anders Johansson
  • 21 November 2024
🚿 Sustainable practices in hotels are crucial for long-term viability, guest satisfaction, and environmental stewardship. Energy efficiency is achieved through LED lighting, smart thermostats, and renewable energy sources like solar panels. Regular maintenance prevents wastage and saves costs. Local sourcing reduces carbon footprint and supports the local economy. Digitalization simplifies guest experiences with online booking, digital check-in/out, and personalized services via mobile apps. Comfort is non-negotiable, with quality bedding, optimal room temperature, quiet environments, adjustable lighting, and impeccable cleanliness paramount. Hotels gain competitive edges by investing in comfort, leading to higher retention and positive reviews. The integration of sustainability, digitalization, and comfort is essential for meeting the needs of modern travelers and maintaining hotel profitability.
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Mews Acquires Atomize

  • Automatic
  • 20 November 2024
🌍 Launched at COP29 in Baku, Azerbaijan, WTTC's Net Zero Roadmap for Travel & Tourism shows a 27% increase in businesses setting climate targets over three years, with 53% of 250 analyzed companies committed as of 2023, up from 42% in 2021. One-third of these businesses align with Science-Based Targets initiative (SBTi) goals. The Travel & Tourism sector's carbon emissions were 6.5% of global emissions in 2023, down from 7.8% in 2019, a 10.2% reduction in greenhouse gas intensity. Aviation, cruise, and accommodation industries reduced carbon intensity by 6% and 11% respectively since 2019. The roadmap aims for net zero by 2050 and emphasizes sector alignment, transparency, and the role of Sustainable Aviation Fuel (SAF) to reduce the aviation carbon footprint by up to 80%.
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  • 4 min

21 Ridiculously Specific Travel Tech Predictions for 2025

  • Mauricio Prieto
  • 20 November 2024
📈 In a departure from usual content, 21 ambitious predictions for 2025 were presented, which if realized, indicate significant shifts in travel. Forecasts include: three major cities initiating "tourist-free zones" generating >$50 million in guest pass sales, a luxury hotel chain introducing NFT-based 'membership tokens' with >$100 million in trading volume, and a major cruise line selling 1000+ 'lifetime cabins'. Further projections involve an Asian travel firm acquiring a European OTA with a >€2 billion market cap, "empathy pricing" increasing revenue by 25%, two airline alliances merging loyalty programs on a blockchain, an airline offering a flight + workspace subscription reaching 2 million users, and a European city attracting 30,000+ with a digital nomad visa and housing program. Predictions also encompass travel tech funding in India/SE Asia surpassing US funding, a major airport converting 30% of parking to 'micro-hotels', and an airline earning $50 million from "social seating". Additional insights include a startup from Saudi Arabia or UAE reaching a $2 billion valuation with under 50 employees, a hotel brand abolishing star ratings leading to a 20% ADR increase, and a university enrolling >1000 students in a 'borderless semester' program. A fully autonomous hotel is expected to outperform traditional luxury hotels in satisfaction scores, a travel advisor marketplace will hit $1 billion in bookings,
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  • 4 min

Beat “Comparisonitis” as a Revenue Leader

  • Team LodgIQ
  • 20 November 2024
🏀 Revenue teams in the hospitality industry often suffer from "Comparisonitis," a strategy that involves over-reliance on competitor pricing. This approach can lead to missed revenue opportunities, price fixing concerns, and competitive disadvantage. Instead, the Savannah Bananas minor league baseball team exemplifies success by focusing on consumer behavior rather than competitors. LodgIQ provides revenue leaders with AI-driven tools to analyze hotel pacing data, market-level trends, and consumer behavior insights, promoting a consumer-centric approach over competitor benchmarking for setting prices and optimizing revenue.
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  • 7 min

Understanding MICE in Hospitality: Benefits, Challenges, and Trends

  • Camille Girard
  • 20 November 2024
📌 The global MICE market, including Meetings, Incentives, Conferences, and Events, is set to reach $1.4 trillion by 2028. The Grand View Research report estimated this sector at $802.59 billion in 2023, growing at a 9.1% CAGR from 2024 to 2030. MICE events help hotels boost revenue, optimize space utilization, and foster corporate relationships. They also demand operational upgrades and strategic planning to meet client expectations for seamless service and unique experiences. Emerging MICE trends include hybrid events, sustainability, and personalization, shaping the industry's future. Technology, like Thynk Meetings & Events, is crucial for maximizing opportunities in this competitive and evolving market.
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  • 2 min

The Learning Culture That Drives Our Michelin-Level Excellence in Hospitality – Tim Harmon, Palisades Hospitality Group

  • Josiah Mackenzie
  • 20 November 2024
🏥 Tim Harmon, founder and CEO of Palisades Hospitality Group, discusses building a culture of curiosity and creativity on Nov. 20, 2024. The episode highlights include a "learning board" concept, debriefing team travel experiences, and insights from Harmon's visits to New Zealand, Iceland, and Japan. Harmon emphasizes the impact of local culture on hospitality, the role of architecture in guest experiences, and the importance of trusting the team. The episode is supported by Sojern, which assists 10,000+ hotel companies and offers a research report titled "Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships".
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  • 1 min

EnsembleIQ’s Hospitality Technology Announces 2024 Hotel Visionary Award Winners, Celebrates Innovation, Leadership, and Partnership in Hotel Tech

  • Automatic
  • 20 November 2024
🏨 Hospitality Technology announced the 2024 Hotel Visionary Awards winners, recognizing hotel companies' innovative technology initiatives. The 20th annual awards celebrated categories like sustainability, guest experience, and sales & marketing. The event took place live at the Hotel Technology Forum at Terranea Resort in Rancho Palos Verdes, Calif. Orascom Hotels Management won for Guest Experience, while Hyatt Hotels Corporation took Guestroom Technology, and Mint House was recognized for Sustainability. Awards also highlighted partnerships, rising stars, and lifetime achievements, with sponsors including technology solutions leader Encora.
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Avalara Unveils Intelligent Tax Content Solution for Lodging and Hospitality

  • Automatic
  • 20 November 2024
📍 In the past three years, global Travel & Tourism businesses with climate targets have increased by 27%, reaching 53% out of 250 analyzed. Launched at COP29 in Baku, Azerbaijan, the WTTC's Net Zero Roadmap's second edition shows a jump from 42% in 2021. One-third of these businesses commit to Science-Based Targets initiative goals, with SBTi target adoption more than doubling since 2021. The roadmap, developed with Accenture, UNEP, and Azerbaijan's State Tourism Agency, seeks net zero by 2050 and introduces decarbonization frameworks. Travel & Tourism's carbon emissions dropped to 6.5% of global emissions in 2023 from 7.8% in 2019, indicating a 10.2% reduction in greenhouse gas intensity. Aviation, cruise, and accommodation industries saw carbon intensity reductions of 6% and 11%, respectively. Sustainable Aviation Fuel (SAF) is highlighted as key for aviation's decarbonization, with calls for increased adoption and support.
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Report: Most Top Travel & Tourism Businesses Have Set Climate Targets

  • Automatic
  • 20 November 2024
🌎 The WTTC launched its Net Zero Roadmap's second edition at COP29 in Baku, Azerbaijan, noting a 27% increase over three years in travel businesses setting climate targets—53% of 250 leading companies now have climate targets, up from 42% in 2021. One third are committed to Science-Based Targets initiative (SBTi) goals, with SBTi-aligned companies more than doubling since 2021. Travel & Tourism accounted for 6.5% of global emissions in 2023, down from 7.8% in 2019, and the aviation, cruise, and accommodation industries have seen a reduction in carbon intensity by 6% and 11% respectively since 2019. The updated roadmap emphasizes sector alignment, transparent reporting, and sustainable travel, with 75% of global travelers wanting more sustainable options.
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