TOP NEWS

✈️ On 30-31 October, A World for Travel forum convenes at the Hôtel de l’Industrie, France, addressing global issues impacting tourism. Ministers, CEOs, and experts, including Serge Papin and Gabriel Attal, tackle geopolitical and environmental shifts. Key insights include a 3% increase in trust in insurers since 2021 and Radisson's two verified Net Zero hotels. Technology's role in sustainable travel is highlighted by experts from Airbus, Booking.com, and easyJet.

💸 U.S. hotels have faced supply chain challenges since the COVID-19 pandemic. Product shortages hit in 2020, avian flu restrictions in 2022, and tariffs are a current concern. Ted Peters from Remington Hospitality says prices remain high, and delivery times can be long. Ashley King from Resolute Road Hospitality notes improved lead times and predictability. Jason LaBarge of Raines foresees possible procurement cost increases of 15-30% by 2025. GPOs like Foodbuy Hospitality help mitigate these issues through strategic partnerships.

📰 In 2025, the hospitality industry trends are transforming experiences. Personalization takes a leap with hyper-personalization from booking to check-out. Sustainability is key, with eco-friendly practices and local consumption. Digital nomads favor remote work facilities, while smart technology, like keyless entry and smart rooms, is essential. Wellness offerings and health safety measures are priorities. Hotels embrace the changing landscape with concepts like glamping, influencer marketing, and dynamic spaces. These trends aim to create unique, tech-driven, sustainable guest experiences.

🍪 St. Regis Hotels & Resorts partners with Ladurée for a holiday collaboration from November 5, 2025, to January 4, 2026. Guests at select locations in New York, San Francisco, Bal Harbour, Deer Valley, and Washington, D.C., can enjoy a co-branded menu featuring Ladurée's macarons, bespoke tea blends, and festive décor. The St. Regis Afternoon Tea tradition will be paired with Ladurée’s offerings, continuing the legacy of the Astors’ holiday gatherings.

🏨 Since 1997, Kolkata's Roland Hotel has transformed its booking processes using STAAH’s solutions, including a booking engine and channel manager. This 30-room hotel, located near Forum Mall, automated its manual distribution tasks to enhance efficiency. Key improvements include seamless booking experiences, direct booking visibility alongside OTAs, price transparency with WatchMyRate, and smarter group distribution. Results include significant growth in online bookings and revenue, showcasing how technology can drive success in the hospitality industry.

📈 Founded in 2019, Encore Mieux operates eight hotels in France, using the Nestor.OS system. Over 40,000 guests have experienced their Hotels with 52% direct bookings. By 2028, they plan 50 hotels and wider Nestor.OS availability. IHCL's I-LEAP, launched in September 2024, saved over 13,000 hours and impacted costs by ₹120–150 crore. Louvre Hotels' Booster launched in late 2023, with 92% satisfaction and 1,300 users. Marriott's ACU program saved 25,000 hours in two months. Radisson's Dream Machine launched in 2024 for innovative meetings.

📖 Club Med opens resorts to those who can't afford holidays, fostering inclusion and well-being. Dusit International launched "Tree of Life" in 2023, with 31 ESG criteria aligned with UN goals. Marriott trained 1.5 million associates against human trafficking, partnering with PACT and others. OKKO HOTELS offers free stays to parents of hospitalized children. Palladium Hotel Group's "Palladium Cares" initiated in 2022, with 580 projects globally. The Social Hub dedicates 1% of revenue to the TSH Talent Foundation for education and mentorship.