Hospitalitynet

Shiji's POS system has been operational since July 2024 on the luxury train route between Bangkok and Singapore, streamlining dining operations.

The report analyzed 2.8 billion emails and 4.3 million calls globally, revealing newsletters achieve 33.6% open rates and cart abandonment campaigns convert at 5-6%.

The $140 million program targets properties in Kuala Lumpur, London, Melbourne and Singapore with refurbishments, room additions and sustainability upgrades.

The 650-room resort will open in 2029 as part of Hyatt's expansion in Dominican Republic, adding to 150+ all-inclusive properties across the region.

Lighthouse's new tool aggregates reviews from Booking.com and Expedia with AI-powered response automation to help independent hotels improve visibility on search platforms.

Hotels must adopt multi-cloud strategies and offline protocols as tech infrastructure becomes a target in geopolitical conflicts.

Journey executives explain how hotels can generate 50% of revenue from non-room sources by treating experiences as bookable inventory rather than add-ons.

The article outlines five AI-powered strategies to combat rising operational costs while maintaining revenue growth, from digital concierges to autonomous pricing systems.

The $500 billion global pet industry is driving hotels to create premium pet experiences as revenue streams, moving beyond basic pet tolerance to curated amenities and services.