Follow IHG Hotels & Resorts (LON: IHG) in one feed. This hub gathers the latest news, earnings and brand developments across InterContinental, Holiday Inn, Kimpton and more, curated from trusted sources. Your window on a global hotel powerhouse.
-
Hilton for Business adds team booking and reservation management tools to program with over 400,000 members
30 October 2026🏨 Hilton added team booking tools to its free Hilton for Business program on October 22, 2026, letting administrators book, change, cancel and track colleagues’ stays. Hilton reports over 400,000 members; its 2023 research found 75% of small-business customers manage travel in-house. Competing with IHG and Marriott, these chain-only hotel portals exclude independents. None of the three chains discloses program room-night totals, leaving their impact on bookings unquantified.
-
Das Aunhamer Suite & Spa Recoups Canary Technologies Platform Cost Through Upsells in Three Weeks
29 October 2026🏨 Das Aunhamer Suite & Spa in Bad Griesbach im Rottal, Bavaria, Germany, recovered its Canary Technologies platform costs within three weeks through guest upsells. Mobile Check-In lets guests register before arrival, reducing lobby paperwork, while customized AI Guest Messaging answers routine questions in 100+ languages. Dynamic Upsells promotes upgrades, spa services and bike rentals. Canary serves over 20,000 hotels across 125+ countries.
-
BDNY 2026 to Showcase Hospitality Design Trends, Innovations, and Leaders
29 October 2026Boutique Design New York (BDNY) will bring hospitality designers, hoteliers, manufacturers, and other industry professionals to New York City for its 2026 event, showcasing the latest products, concepts, and trends shaping hospitality environments. With the theme “Designed to be Remembered”, the conference, which will take place at the Jacob K. Javits Center from Nov. 8-9, will feature an expansive trade show floor, immersive design installations, and conference programming focused on the business and creative forces […] The post BDNY 2026…
-
IHG signs first Ruby Hotel in Asia Pacific
29 October 2026IHG signs a Ruby hotel in Bangkok, the brand’s first in Asia Pacific. The 184-guestroom hotel is set to open in 2027.
-
IHG signs the first Ruby hotel in Asia-Pacific, in Thailand
29 October 2026IHG has signed the first hotel of its lifestyle brand Ruby in Asia-Pacific, in Bangkok, with an opening planned for 2027. The deal marks a new step in the brand’s global development, three weeks after its first opening in Marseille.
-
Sloan Dean speaks with Chris Hemmeter, who predicts agentic hotel operations will improve net operating income in 2027
28 October 2026🏨 Thayer Ventures co-founder Chris Hemmeter, who founded seven companies over 35 years, told Sloan Dean’s hospitality podcast that AI-driven hotel operations could improve owners’ net operating income in 2027. He predicts widespread back-office automation within 10 years and sees Canary becoming a $5–$10 billion public company. Thayer has invested in travel technology since 2008; travel and tourism contribute roughly 10% of global GDP.
-
Thayer Ventures’ Chris Hemmeter predicts agentic AI will improve hotel owners’ net operating income in 2027
28 October 2026🏨 Thayer Ventures co-founder Chris Hemmeter founded seven companies over 35 years, selling two to Sysco and US Bank. On Sloan Dean’s hospitality podcast, he predicted AI-driven hotel operations would improve owners’ net operating income in 2027, with widespread automation within 10 years. He also predicted Canary could become a $5–$10 billion public company, while highlighting Google’s distribution dominance, airline customer concentration and expanding short-term rental supply as investment risks.
-
Bergwelt Grindelwald Generates Over CHF 500,000 in Upsell Requests With Canary Technologies Since November 2024
28 October 2026🏨 Bergwelt Grindelwald, a 4-star superior resort in Switzerland, generated over CHF 500,000 in add-on requests after adopting Canary Technologies’ Dynamic Upsells in November 2024. Mobile check-in saved front-desk staff over 25 labor hours last month while reducing paper waste. Guest messaging nearly doubled restaurant reservations during an anniversary celebration. Canary’s guest management tools integrated with the hotel’s Protel system without service interruptions, streamlining operations and improving guest communication.
-
Meyer Jabara Hotels Reorganizes 45-Hotel Portfolio Into Two Divisions, Names Jared Karras Operations SVP
28 October 2026🏨 Meyer Jabara Hotels announced in Danbury, Connecticut, on October 28, 2026, a restructuring into two divisions to improve specialized operations and support growth. Jared Karras, with 20-plus years of hospitality experience, leads Full Service and Lifestyle, overseeing 14 hotels; James Kirkland heads Focus Service. Founded in 1977, the family-operated company owns and operates 45 hotels and 36 food-and-beverage outlets across 20 U.S. states.
-
Canary Technologies Study Finds Hotels Using AI Messaging Averaged 54% Upsell Revenue Growth in First Six Months
28 October 2026🏨 Canary Technologies analyzed over 10 million AI guest interactions across thousands of hotels in 100+ countries. Its study found 60% of responses were personalized, while AI users were 11% more likely to leave five-star ratings. Hotels using AI messaging increased upsell revenue by 54% on average in their first six months last year. Some 65% of conversations involved actionable requests; 45% of those involved revenue-generating activities. More findings will be shared in Miami, November 2–4.
-
IHG signs 90-room Hotel Indigo London – Kingston with Westcombe Group, set to open in 2027
28 October 2026🏨 IHG Hotels & Resorts’ 90-room Hotel Indigo London – Kingston will open in 2027 in Hampton Wick, southwest London, becoming Greater London’s seventh Hotel Indigo. Owned by Westcombe Group through Acre Hotels Collection, it will transform vacant former university accommodation at Kingston Bridge House into a mixed-use development with 22 residences. The riverside hotel will be approximately 20 minutes from London Waterloo by train and 30 minutes from Heathrow Airport by car.
-
BWH Hotels Rebrands as WorldHotels, Launching New Loyalty Program and Digital Enhancements Across 4,000 Properties
27 October 2026🏨 BWH Hotels, rebranded under WorldHotels since 2023, unites 4,000 hotels across 18 brands with new digital features. Acquired in 2019, WorldHotels has 250 global hotels. The rebranding includes merging Best Western Rewards with WorldHotels Rewards by January 2027, boasting points that never expire. Aimed at enhancing global recognition, this change is backed by member collaboration. WorldHotels’ new logo, featuring a window symbol, reflects a fresh global perspective.
-
Williamsburg Lodge Achieves Over $100,000 in Ancillary Revenue with Canary Technologies’ Dynamic Upsells in Two Years
27 October 2026💰 Williamsburg Lodge in Colonial Williamsburg has achieved a 10x increase in ancillary revenue by adopting Canary Technologies’ Dynamic Upsells. Previously generating $5,000 annually from upsells, they now average $6,000 monthly, totaling over $100,000 in two years. The platform streamlines upselling, allowing guests to view and select upgrades and add-ons, such as early check-in, late checkout, and more. This automation simplifies the process for staff, enhancing guest experience and operational efficiency.
-
Agentic AI Faces Challenges from ARI Plumbing and Complex Accountability in Hotel Operations, HVS Highlights 2026 RevPAR Recovery.
27 October 2026📈 October 2026, USA: HVS projects a broad RevPAR recovery by 2026, with a 7.8% rise in combined room revenue across 25 major markets, boosted by the 2026 FIFA World Cup, which added $680 million in room revenue. AI governance in hospitality highlights accountability issues, with frameworks introduced in Singapore and China. Hotel AI agent testing on October 19 showed mixed results across major brands. TRYBE’s report finds U.S. spas earn 4.5 times more than UK spas.
-
Canary Technologies Wins 2026 Inc. Power Partner Award for Innovation in Hotel and Guest Management AI Platform
27 October 2026💻 Canary Technologies, headquartered in San Francisco, has been awarded the 2026 Inc. Power Partner Award. This accolade acknowledges their AI-driven platform’s impact on hotel operations and guest management, serving over 20,000 hotels in 125+ countries. Canary’s technology enhances operational efficiency and guest experiences, gaining trust from renowned brands like Marriott and Four Seasons. The award reflects feedback from satisfied clients, affirming Canary’s commitment to transforming the hospitality industry through innovative solutions.
-
Mangia’s Hotels in Sicily and Sardinia Reduce Check-In Time by 10 Minutes Using Canary Technologies Platform
26 October 2026💻 Mangia’s, an Italian hotel group with 16 properties in Sicily and Sardinia, improved guest experiences by adopting Canary Technologies’ solutions. They implemented Mobile Check-In, Tablet Registration, AI Guest Messaging, and Dynamic Upsells, reducing check-in time by 10 minutes per guest. Automated upsells increased revenue, and AI messaging opened new communication channels. Canary’s platform, trusted by over 20,000 hotels globally, transformed operations, allowing staff to focus on providing a welcoming atmosphere.
-
IHG Hotels & Resorts Signs Hotel Indigo London – Kingston for 2027 Opening; Adds to UK Luxury Portfolio
26 October 2026📍 IHG Hotels & Resorts will open Hotel Indigo London – Kingston in Hampton Wick, U.K., in 2027. The 90-key hotel, part of a 22-residence redevelopment of Kingston Bridge House, will be the seventh Hotel Indigo in Greater London. Owned by Westcombe Group, this project supports IHG’s global portfolio. Hotel Indigo has 201 open hotels and 134 in the pipeline globally. Recent U.K. openings include Gloucester and Shepherd’s Bush, with a Stockholm debut planned for 2026.
-
Prism Acquires Netherlands’ Largest Hotel Chain, Fletcher Hotels, Expanding European Presence with 170 Properties
26 October 2026📈 Radisson Hotel Group CEO Federico González explored cultural intelligence in company turnarounds, leveraging AI like ChatGPT across 1,000+ properties. Prism’s Sunday PropTech acquired Fletcher Hotels, the Netherlands’ largest chain with 170 properties, preceding a $700M Indian IPO. Booking.com’s AI answers pre-booking questions using listings, risking inaccuracies. U.S. extended stay projects form 40% of hotel pipelines for Q3 2026, and Canada’s hotels saw a 14% RevPAR growth in September, with Montreal up 25.5%.
-
AI Hospitality Group Becomes First AI-Native Hotel Operating Company, Signs Management Agreements with Hotel Owners
26 October 2026🏨 AI Hospitality Group (AIHG), founded in 2026 and headquartered in Dallas, Texas, is the first AI-native hotel operating company. AIHG combines AI agents with human hospitality teams, signing management agreements directly with hotel owners. Their press release was picked up over 500 times, reaching 114 million potential viewers. The AIHG company page saw growth from 45 to over 1,000 followers in ten days. Emergence Capital and Fika Ventures host the AI-Native Services Summit, emphasizing AI-native business models.
-
Westcombe Group Partners with IHG to Open Seventh Hotel Indigo in Greater London
26 October 2026🏨 Westcombe Group and IHG: First partnership marks Hotel Indigo’s seventh Greater London location.
-
Canary Technologies Wins AI & Digital Innovation Impact Award at Tourism Innovation Awards 2026 in Seville, Spain
26 October 2026💻 Canary Technologies won the AI & Digital Innovation Impact Award at the 2026 Tourism Innovation Awards in Seville, Spain. Recognized for its leading role in AI for hospitality, Canary serves over 20,000 hotels in 125+ countries, including Marriott and IHG. Research shows 82% of hoteliers plan to increase AI use in the next year, and 85% will allocate at least 5% of their IT budget to AI tools. Canary’s platform automates tasks, boosting efficiency and personalization.
-
Covivio entrusts two Paris office buildings to IHG and Generator to turn them into hotels
26 October 2026This article was written by HospitalityOn. Click here to read the original article l.sangare See Full Bio Please click here to access the full original article.
-
Kempinski’s Single Brand Portfolio of 70+ Hotels Attracts Interest Amid Potential Sale, Offering Diversification for Major Hotel Groups
26 October 2026🏨 Kempinski, with over 70 hotels under a single brand, stands out amidst major hotel chains like Accor (50+ brands), Marriott (35+), and Hilton (25+). While big groups eye luxury expansion, Kempinski offers a unique diversification opportunity, especially lacking U.S. properties. However, selling Kempinski could impact Global Hotel Alliance, as it represents 7% of their portfolio. Despite Hyatt’s interest due to its presence in Germany, financial constraints may hinder its acquisition capabilities.
-
How growing hotel groups share finance across properties
25 October 2026A group running 20 hotels, with five more opening next year, faces a familiar question: does each new property need its own finance team? The default answer is usually yes, if that is how the existing hotels were set up. That default is getting harder to justify. When a property-level finance role sits vacant, the income audit falls to whoever is covering it, and outside major cities those vacancies are slow to fill. The work itself has changed too: much…
-
How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
23 October 2026Located next to one of Paris’s busiest train stations, the 128-room Holiday Inn Paris — Gare de Lyon Bastille maintains 90% occupancy year-round. With a focus on operational efficiency and guest satisfaction, the team prioritizes technology investments to keep pace with modern travelers’ expectations. To help manage its bustling business, the hotel sought a tech upgrade that would reclaim staff time, streamline guest communication and tap into its full revenue potential. A year after implementing Canary Technologies’ Guest Management System…
