Intentional
It’s a curious thing, staying in a property that seems to have missed the memo on the industry’s collective race toward the bottom. I’m currently hunkered down in a hotel…
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10minhotel
556 posts
Hallucinated Bookings: Travel’s New Bug
Some time ago, together with my friend Daniel Doppler, I wrote about AI hallucinations in the travel industry. Back then, we suggested that sooner or later we would reach a…
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Airline Shrugged
It’s an extraordinary thing, the modern airline business. A masterclass in the institutionalized shrug. I recently flew to Europe, shelling out for a business class service on a major international…
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ATLANTIC Hotels Expands Strategic Partnership with IDeaS Ahead of New Flagship Frankfurt Property Opening
Long-standing technology partnership expands as group deploys advanced revenue management in a highly competitive German market FRANKFURT– 26 March, 2026 – IDeaS, a SAS company and the world’s leading provider of…
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Apaleo launches AI Copilot to ease operational pressure on hosPitality teams
MUNICH, 25 March, 2026 – Apaleo, the API-first property management platform for hospitality businesses, has launched Apaleo Copilot, a new agentic layer embedded in the platform that simplifies hotel operations. With a lightweight…
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RMS Integrates with GuestRevu to Automate Guest Feedback
London, 25 March 2026 – RMS, a leading global hospitality platform for hotels, motels, serviced apartments, short-term rentals and campgrounds, has announced a new integration with guest feedback and reputation management platform GuestRevu. …
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RobosizeME Launches Comprehensive New Website to Help Global Hotel Groups Reclaim Millions in Costs Through Workflow Automation
Hospitality’s new digital hub empowers decision-makers to easily identify secure, predictable automations, currently saving over 200,000 labor hours annually across 5,000+ hotels globally. OLOMOUC, CZECH REPUBLIC, March 24, 2026 –…
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Independent accommodations accelerate AI use in a more demanding 2026 market
LONDON, 23 March, 2026 – Ahead of Independent Accommodation Day on 24 March, industry data suggests independent accommodation providers are increasingly turning to practical AI tools to improve efficiency and stay competitive in a…
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Operto launches GEO Consultant, the industry’s first free AI visibility tool for hotels
New tool gives hotels direct visibility into how they appear across generative AI platforms such as ChatGPT and Gemini, with recommendations to improve discoverability Vancouver, Canada, 23 March 2026 – Operto today…
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Cognitive Flexibility: The Only Souvenir Actually Worth Bringing Home
Psychologist Adam Galinsky from Columbia has published a series of studies on a topic our industry usually treats with all the philosophical depth of a LinkedIn post by Big Luca:…
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