A King’s Ransom… but for what?
I see Hyatt’s been making headlines for all the “right” reasons lately. Standing firm against the digital marauders, refusing to pay the ransom after their latest data skirmish. It sounds…
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10minhotel
490 posts
Despite operational pressures intensifying worldwide, guest satisfaction climbs again
Global guest satisfaction hits 86.7% as 40M reviews across 12,000 hotels reveal rising expectations and widening regional and segment gaps Barcelona, Spain, January 22, 2026 – Shiji, the global hospitality…
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US vacation rental market enters 2026 with weak early demand, but pricing points to a late rebound
Key Data’s Q1 2026 Index shows operators holding rates as bookings shift later and revenue stabilizes Santa Rosa Beach, Fla., 22 January 2025 — The US vacation rental market is entering 2026…
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Hospitable launches first-of-its-kind Trip Insurance upsell, unlocking new passive revenue for hosts and property managers
SAN FRANCISCO, 21 JANUARY 2025 – Property management software Hospitable has launched a fully automated trip insurance upsell that allows short-term rental property managers and hosts to earn commissions directly from guest-purchased travel…
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Hotels experience 95% lift in average order value when guests can book experiences online, new data shows
LONDON, 20 January, 2026 – Hotels that allow guests to curate and book experiences alongside their room reservation can increase Average Order Value (AOV) by as much as 95%, according to a…
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No More Guesswork: How Pace Analytics Uncovers the ‘Why’ Behind Hotel Performance Changes
By Ryan MacLagan, VP of Business Development at LodgIQ Every revenue manager knows the frustration: performance drops unexpectedly, pickup slows, or ADRs fluctuate without a clear reason. The system shows…
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Hotel Staffs Do Not Need to Work Harder, Just Smarter
By Linda Girrbach, Co-Founder & Head of Hospitality Consulting at RobosizeME In hospitality, time is everything. And yet, too much of it is spent on the wrong things. Admin overload,…
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Stranger Things Hotels (or The Risk of Algorithmic Hospitality)
I finally figured out why the Stranger Things finale felt so underwhelming. In a recent behind-the-scenes documentary, the Duffer Brothers were shown working with three ChatGPT tabs open. Next to…
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Layers of Simplicity
I’ve been wrestling with the idea of simplicity, and the conclusion I’ve come to is that creating it is a lot more complicated than it looks. Behold this elegant vision…
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Operto appoints Tim Major as CEO to lead next phase of growth
Vancouver, Canada, 15 January 2026 – Operto has appointed Tim Major as Chief Executive Officer, marking a pivotal moment for the automated hospitality operations and guest experience platform as it enters a…
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