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10minhotel.com

1165 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

2 min

Accor Launches 'Stay for More' Global Campaign to Enhance Travel Experiences Through ALL Accor Loyalty Program

📅 Accor, a global hospitality leader, offers over 5,600 hotels and resorts across 110+ countries. The new "Stay for more" campaign, spearheaded by Chief Loyalty & E-Commerce Officer Mehdi Hemici, emphasizes meaningful travel experiences. Accor, founded in 1967 and headquartered in France, is listed on the Euronext Paris Stock Exchange and OTC Market. The group promotes responsible hospitality and diversity. ALL Accor, its loyalty program, enhances member experiences beyond stays. Accor's purpose: connecting cultures with care.

5 min

AI Transforming Hotel Operations: Insights from Gilad Berenstein on Enhancing Guest Experience and Efficiency

💻 In a recent discussion, Gilad Berenstein highlighted the transformative potential of AI in hospitality. He suggested hoteliers should integrate AI into daily tasks for gradual innovation. AI swarms, like interconnected concierge agents, could enhance service, leveraging existing data. Case studies include Shashi Hotel's noise-tracking sensors and Atlantis The Royal’s location beacons. Personalized upgrades, like a €30 custom trip for €300, exemplify AI’s value. Gilad emphasized AI's role in allowing staff to focus on genuine hospitality.

3 min

B&B Hotels Partners with Duetto for Revenue Management Across 930+ Properties in 19 Countries

💸 Duetto has been chosen by B&B Hotels as their revenue management technology partner after a competitive RFP process. Duetto will be implemented across B&B Hotels' portfolio of over 930 properties in 19 countries. Founded in Brest in 1990, B&B Hotels is Europe's second-largest hotel chain, operating 800 hotels across 17 countries. In 2023, B&B achieved $1.3 billion in revenue. Duetto's platform will help optimize revenue and profit strategies, supporting B&B's continued growth.

3 min

EHM Cambodia Upgrades to Hotelogix's Multi-Property System to Streamline Operations Across 16 Properties

💻 Hotelogix, a global leader in cloud-based hospitality technology, announced on October 15, 2026, that Elite Hospitality & Management Cambodia has upgraded to its multi-property management system. This upgrade aims to centralize operations across its 16 properties in Cambodia, enhancing efficiency and guest experiences. EHM plans to expand in Southeast Asia and adopt AI to boost operations. Cambodia's hotel sector is projected to grow by 9.2% CAGR through 2028, prompting more regional chains to adopt modern cloud-based systems.

3 min

Yavapai Lodge Reduces Check-In Wait Times with Canary Technologies' Self-Service Kiosks, Eliminating Service Recovery Costs

🏖 Located inside Grand Canyon National Park, Yavapai Lodge's 358 rooms at the South Rim faced 30-minute wait times for check-in. Delaware North implemented Canary Technologies' Self-Service Kiosks and AI Guest Messaging, allowing two staff to assist five guests simultaneously, eliminating wait complaints. Compensation costs for delays dropped to $0, while seamless communication alleviated phone line issues. The solution improved guest satisfaction, reduced stress, and decreased staff turnover, enhancing the hospitality experience. Canary supports over 20,000 hotels globally.

4 min

Revinate Launches Hospitality's First Data Activation Platform with New AI-Driven Products for Hotels, Reports 60% ROI

💻 October 14, 2026, San Francisco: Revinate launched Revinate Pathways, Revinate Vault, and an updated Revinate Chat, marking the first data activation platform for hospitality. AI adoption is prominent, with 91% of hotels using it, but only 13% reporting ROI. Conversely, 60% of Revinate users see a 20X ROI. Revinate manages 1.25 billion guest profiles across 12,500+ hotels, generating over $24 billion in revenue. The platform automates guest interactions and personalizes marketing to enhance hotel operations.

4 min

Union Square Plaza Hotel Utilizes Cloudbeds API to Develop AI-Driven Rate Management and Operational Tools

💻 Union Square Plaza Hotel, San Francisco, leverages Cloudbeds’ open API to customize its operations. With 85 rooms, it enhances inventory and rate management using AI, simplifying tasks like pricing decisions. Owner Sal Patel, lacking an engineering background, utilizes AI tools to bridge technical gaps without needing a developer. Cloudbeds, founded in 2012 and operating in over 150 countries, offers integrated hospitality management solutions, and has been named a top system by Hotel Tech Report for eight years.

5 min

InterContinental New Orleans Boosts F&B Revenue and Guest Experience with IRIS Mobile Ordering, Competing Against Delivery Apps

📱 In New Orleans, the InterContinental hotel implemented IRIS Mobile Ordering to enhance room service, competing against Uber Eats and DoorDash. This digital solution boosts F&B revenue by over 30%, reducing manual tasks and errors through direct POS integration. Guests place orders via their devices, increasing convenience and control. This system captures revenue that might otherwise go to third-party platforms, strengthening guest loyalty and engagement while optimizing hotel operations.

4 min

Generator Plans to Double European Property Footprint to 30-40 Cities by 2030 Backed by Brookfield

🏨 Milan hotels achieved their second-highest ADR and RevPAR in September 2026, at €310.04 and €261.17, driven by the Italian Grand Prix and Fashion Week. Xavier Mufraggi's Generator plans to expand to 30-40 cities by 2030. WTTC members pledged $2 billion in Malta, which led Europe with 16.8% tourism GDP growth in 2025. AIHA released a practical guide on AI protocols for over 100 use cases. Booking.com's 2027 report highlights mood-based search trends.

2 min

91% of Hotel Chains Use AI, but Only 13% Report Measurable ROI, Finds h2c Global Study

💻 AI is used by 91% of hotel chains globally, but only 28% have a company-wide AI strategy. Merely 13% report measurable ROI. 70% foresee AI-driven booking channels boosting direct bookings within two years, yet only 22% monitor AI visibility. The h2c GmbH study involved 113 hotel chains, covering over 8,200 properties and 1.3 million rooms. Cendyn, a study sponsor, serves over 35,000 customers in 150 countries, generating $20 billion in annual hotel revenue.

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