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10minhotel.com

1165 posts

10minhotel.com est le premier site web français dédié aux professionnels de l'hôtellerie, offrant une centralisation d'informations, de nouvelles, de tutoriels et de meilleures pratiques dans le secteur. La plateforme, intuitive et conviviale, donne accès à des conseils pour améliorer différents aspects de la gestion hôtelière. En complément, le site propose le podcast "10 min pour un hôtelier", proposant des analyses, des interviews d'experts et des conseils pratiques. Le but de 10minhotel.com est d'aider les hôteliers à rester informés et compétitifs sur un marché en constante évolution.

6 min

Independent Hotels Should Focus on Understanding Guest Value Beyond Room Revenue for Long-Term Success

📆 In the 2026 holiday season, independent hotels focus on guest relationship value rather than occupancy rates. Hoteliers should identify guest spending patterns to enhance experiences and profits. A unified guest view integrates reservations, dining, gift cards, and more, potentially increasing revenue and loyalty. Operators must act on real-time insights and collaborate across departments. Maestro PMS aids by connecting guest data and facilitating meaningful direct bookings. Success is measured in guest relationship longevity, not just December revenue.

5 min

Viceroy Hotels Launches "A World Made By Many" Campaign Highlighting Local Experiences Across Five Destinations

📸 Viceroy Hotels & Residences launches "A World Made By Many" campaign, spotlighting 10 local makers across 5 destinations, including Chicago, St. Lucia, and Portugal. Guests can engage in activities with experts such as beekeeping, diving, and mountaineering. New projects include residences in Fort Lauderdale and a flagship New York hotel opening February 2027. This initiative celebrates local culture and tradition, emphasizing the human connection in travel. For more, visit Viceroy's website.

3 min

Íslandshótel Partners with Aven Hospitality to Centralize Booking and Distribution Across 18 Properties

📅 Íslandshótel, Iceland's largest hotel company, has signed a deal with Aven Hospitality to streamline booking across 18 of its 19 properties via a centralized platform. Utilizing SynXis CRS, the partnership aims to enhance distribution management and booking experiences. Founded in 1992 and based in Reykjavík, Íslandshótel operates under brands like Hotel Reykjavík and Fosshotel. Aven Hospitality, formerly Sabre Hospitality, serves over 35,000 hotels globally, coordinating information across 190+ countries.

5 min

A Comprehensive Framework for Hotel Performance: Beyond RevPAR to Profitability and Long-Term Asset Value

📈 In the hotel industry, RevPAR is vital for assessing room revenue performance, but it doesn't account for operating costs or capital needs. Metrics like TRevPAR and GOPPAR expand on profitability analysis, while EBITDA helps compare operations across ownerships. Capital expenditure is crucial for maintaining asset value. By January 2026, the 12th edition of the Uniform System of Accounts for the Lodging Industry will standardize financial reporting. This multi-layered approach shifts focus from mere revenue growth to sustainable asset value creation.

4 min

Hotel Development on French Riviera Lacks Hospitality Expertise, Impacting Operational Success and Strategic Decisions

🏨 On the French Riviera, hotel projects are booming, yet often lack essential operational expertise. Decision-making without hospitality insights can lead to long-term operational challenges. For instance, reduced housekeeping storage to accommodate more guest rooms can hinder service delivery. A Swiss five-star hotel relocated its sales offices 20 minutes away due to space constraints, complicating client interactions. Effective hotel development requires integrating hospitality professionals early, ensuring that design, budgets, and operations align for a successful venture.

2 min

IDS Next Launches FX Spa Wellness ERP Solution on Oracle Marketplace for Enhanced Hotel and Spa Integration

💻 IDS Next recently launched the FX Spa wellness ERP solution on Oracle Marketplace. FX Spa integrates with Oracle Hospitality OPERA, connecting spa services to hotel operations. This solution supports real-time bookings and guest profile sync. FX Spa is used by global brands like ITC Hotels and Taj Hotels. IDS Next serves 50+ countries, powers 300,000+ rooms, and integrates with 350+ tech partners. It offers cloud-native solutions across hotels, restaurants, and wellness venues. For details, visit Oracle Cloud Marketplace.

9 min

Upper House Expands 'House of Healing' Wellness Program Across Three Luxury Properties in Hong Kong, Chengdu, Shanghai

🏨 In Hong Kong, Shanghai, and Chengdu, Upper House offers a two-day "House of Healing" program providing wellness experiences like acupuncture and sound journeys. Despite not having large spas, these hotels adapt to urban settings, offering flexible wellness options. Kristina Snaith-Lense leads the program and will open Upper House Shenzhen in 2027. Upper House aligns wellness with luxury service, incorporating local and international practitioners for tailored experiences in each city.

3 min

HOSPA Revenue Management Programme Enhances Commercial Skills for Hospitality Professionals, Highlighted by Joel Graham's Career Progression

📈 HOSPA's Revenue Management programme in the UK boosts commercial skills for hospitality professionals. Joel Graham, from Goldsborough Hall in North Yorkshire, completed all courses, enhancing his role in sales, marketing, reservations, and revenue by applying knowledge in pricing, forecasting, and demand management. The programme's focus on a broader understanding of revenue data and proactive decision-making aids in career progression, as noted by HOSPA CEO, Jane Pendlebury. Visit www.hospa.org for more details.

4 min

European Travel Intention Declines to 34% for Autumn, But 52% of Prospective Visitors Have Confirmed Bookings

🗺 European Travel Commission's latest Long-Haul Travel Barometer 3/2026 shows a decline in travel intention to Europe from 38% to 34% between September and December. Despite this, 52% of prospective visitors have booked flights, up from 42% last year. Cost remains a barrier, but its impact is lessening, with only 30% citing it as a reason for not visiting. More than half (53%) will be first-time visitors, mainly from China and the US, with France, Italy, and Spain as top destinations.

17 min

Revinate Launches Pathways and Revinate Chat to Enhance Hospitality Data Activation and Guest Engagement

💻 Karen Stephens, CMO at Revinate, and Dylan Cole, Managing Director EMEA at Revinate, discussed the hotel industry's shift from CRM/CDP to data activation on the Hotel Moment Podcast. They emphasized leveraging guest data from various sources (PMS, spa, dining) for personalized marketing, leading to more direct bookings and fewer OTA commissions. Revinate launched “Pathways,” a marketing automation platform, and “Revinate Chat” for enhanced guest communication. This evolution aims to maximize guest data utility while reducing marketing complexity.

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