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2020 posts

Direct booking in 2026: Personalization, AI visibility and experience

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  • 17 February 2026
💻 Feb 17, 2026: Hotels globally are focusing on AI-driven travel assistants to enhance booking, personalizing experiences to attract direct bookings. Despite the dominance of online travel agencies (OTAs) due to convenience and transparency, AI is reshaping booking behavior. Key strategies include capturing first-party data to build loyalty, offering value-added perks, and using intelligent booking assistants and guest reviews for better visibility and conversions. Early and post-stay engagement enhances repeat bookings and strengthens guest relationships.
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TikTok publishes new guide for effective promotions

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  • 17 February 2026
📹 Feb 17, 2026: The TikTok SMB Creative Playbook reveals short-form video as a key marketing strategy for hotels. Authentic content and storytelling on TikTok enhance guest engagement and brand visibility. Key takeaways include using vertical videos, continuous creative testing, and community engagement. Hotels can leverage this low-cost platform to boost bookings and guest loyalty. The playbook emphasizes TikTok as a discovery engine, reshaping how travelers find and connect with hotels.
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  • 2 min

Affluent travelers grow cautious about spending

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  • 17 February 2026
💸 Feb 17, 2026, financial caution affects affluent travelers' hotel choices, as per Deloitte’s 2026 Travel Industry Outlook. Upscale hotels face reduced demand, particularly in upper-upscale and premium segments, while ultra-luxury remains stable. Gen Z and Millennials prioritize experiences and sustainability, influencing hotel demand. AI-driven booking shifts reduce traditional brand interactions. Regulatory pressure emphasizes transparent pricing. Hoteliers must adapt with clear value propositions to attract price-sensitive travelers.
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  • 1 min

Luxury hospitality moves toward quiet, understated experiences

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  • 17 February 2026
🗺 Feb 17, 2026, affluent travelers favor authenticity, discretion, and local immersion over opulence in luxury hospitality. Research shows a shift toward "quiet luxury" with seamless service, local culture integration, and experiential offerings. Preferences include secluded locations, minimalist design, and invisible technology. Hotels focus on understated quality, personalized service, and authentic experiences. The trend signifies evolving guest expectations and a redefined luxury definition. Source: EHL.
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  • 0 min

More Than a Meeting Place: Why 80% of Wingspread’s Groups Come Back

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  • 16 February 2026
There are venues that host meetings.
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Shiji Group Board of Directors Lunar New Year Message 2026

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  • 16 February 2026
To mark the 2026 Lunar New Year, we extend our sincere thanks to our partners, customers, investors, employees, and friends worldwide for their continued support, and we would like to use this moment to look back at the progress made over the past year and outline the path forward.
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Shiji brings cloud-native hospitality technology to Pakistan with first Daylight PMS deployment

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  • 16 February 2026
Shiji, the global leader in hospitality technology, announced today that, its official entry into Pakistan with the successful go-live of Daylight PMS at Pearl Continental Hotel Rawalpindi, part of the Hashoo Group portfolio. This milestone makes Pearl Continental Rawalpindi the first hotel in Pakistan to operate on Shiji’s cloud-native Daylight PMS, marking a significant step forward in the country’s hospitality digital transformation and setting a new benchmark for guest-centric, secure hotel operations.
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  • 0 min

Get On The Horse – AI in Hospitality: The Race to the Winning Formula – The Year of the Fire Horse 马年

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  • 16 February 2026
As we enter 2026, the Year of the Fire Horse, hospitality stands at the starting gate of a decisive race. In the Chinese zodiac, the Horse symbolizes speed, endurance, and forward momentum. Add the element of Fire, and the energy intensifies - bold, visible, catalytic. This is not a year for standing in the paddock. It is a year for movement.
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  • 0 min

The Global Accommodation Specialists Situ Strengthens Global Presence with Expanded Operations in the Americas

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  • 16 February 2026
Exeter, England – a global provider of serviced accommodation solutions – has expanded its international operations with the establishment of Situ Americas, Inc., reinforcing the company’s long-term commitment to supporting its growing global client base.
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A Historic Lakeside Icon Returns as Palazzo San Gottardo Lake Como Joins Radisson Collection

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  • 16 February 2026
Radisson Hotel Group has opened Palazzo San Gottardo Lake Como, A Radisson Collection Hotel, marking the brand’s debut in the heart of Como and one of Italy’s most iconic lake destinations. Ideally located between Piazza Cavour and Piazza Volta, only steps from Como’s historic city center, the restored historic palazzo offers 70 refined rooms and suites, three distinctive dining concepts including a rooftop restaurant, an intimate urban spa and exclusive private lake experiences, positioning it as a new landmark for understated luxury on Lake Como.
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  • Shiji Announces the Official Global Launch of Meridian Experiences
    • 27 October 2026
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    • 29 October 2026
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    • 28 October 2026
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    • 31 October 2026
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    • 29 October 2026
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  • Monitor your blind spots: Is AI getting your hotel right? 
  • Shiji spent a year testing AI on its own people before offering it to a single hotel
  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.
    The visibility game just got serious for hoteliers
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  • Booking.com’s top two Genius tiers generate a high-50% share of room nights, with unique email aliases per booking
    • 2 November 2026
  • Booking.com proposes daily discount reporting for Greek hotels; competition commission decides December 28
    • 2 November 2026
  • Expedia launches Autonomous Onboarding to list hotels through channel managers in under 24 hours
    • 2 November 2026
  • Hilton Curio and Marriott Autograph annual fees estimated at 11–12% of room revenue; renovation costs remain unspecified
    • 2 November 2026
  • Chains held 41% of Europe’s 6.5 million hotel rooms in August, up from 36% in 2020
    • 2 November 2026
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  • Monitor your blind spots: Is AI getting your hotel right? 

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  • Shiji spent a year testing AI on its own people before offering it to a single hotel

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  • Four friends posing for a sunny street photo; one holds a camera while the others smile and laugh.

    The visibility game just got serious for hoteliers

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