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2024 posts
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  • 10 min

Does Our Cultural Type Define What Kind of Wellness We Want & Appreciate?

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  • 30 January 2026
🌐 Linear-active cultures like Germans and Swiss prioritize structure and efficiency, valuing scheduled wellness programs and detailed itineraries. Multi-active cultures, including Italians and Latin Americans, thrive on flexibility and interpersonal connections, favoring lively interactions and personalized experiences. Reactive cultures such as Chinese and Japanese emphasize harmony and indirect communication, opting for tranquil, respectful service. Hospitality and wellness providers face challenges accommodating diverse cultural types while ensuring tailored, culturally aware offerings. This impacts guest satisfaction and service optimization globally.
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  • 1 min

From Hotel Outlet to F&B Destination – 5 Strategies to Boost your F&B Concept

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  • 30 January 2026
🍴 In 2025, Youri Sawerschel, founder of Creative Supply, shared five strategies to boost F&B revenue and perceived value at the HOW Festival in Zadar. His strategies include reframing business models and utilizing guest presence as content, derived from working with luxury hospitality clients in Europe and the Middle East.
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  • 3 min

Designing the Pause: Eco Amenities for the Bleisure Travelers

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  • 30 January 2026
🛌 2026, luxury hotels redefine bleisure travel by elevating guest bathrooms with eco-friendly amenity kits. Featuring wood-handled toothbrushes, sugarcane-based slippers, and cotton vanity items, these kits create a spa-like ambiance, promoting relaxation and a transition from work to leisure. Since 2011, GCSTIMES champions sustainability, operating in 5 countries with 14 offices, providing services across 140+ regions. Their innovative approach integrates cultural preservation and technology, supporting over 100,000 hospitality groups globally.
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AI trends that will shape hotel operations in 2026

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  • 30 January 2026
From buzzwords to outcomes, hotels are refocusing AI on trust, data quality, and real operational impact Jan 30, 2026 While AI fatigue is real among hoteliers, several meaningful shifts will…
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The stay is the hotel’s strongest channel

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  • 30 January 2026
Why on-property moments matter more than clicks, funnels, or loyalty mechanics Jan 30, 2026 Hotels invest heavily in digital marketing, loyalty programs, and booking technology to compete with OTAs for…
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Accor brings its booking and loyalty platform into ChatGPT

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  • 30 January 2026
The company’s ALL platform tests AI-driven distribution as conversational search reshapes how guests find and choose hotels Jan 30, 2026 Accor has launched the ALL Accor app within ChatGPT, allowing…
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AI becomes a baseline expectation for hotel operations

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  • 30 January 2026
Near-universal adoption shows AI has moved from experimentation to an operational requirement Jan 30, 2026 Artificial intelligence has quickly shifted from a future concept to a day-to-day reality for hoteliers.…
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TikTok emerges as a major travel demand driver

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  • 30 January 2026
Why travellers now discover hotels and destinations directly on TikTok, shaping the booking journey earlier than ever Jan 30, 2026 TikTok is no longer just a source of travel inspiration;…
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AI becomes Expedia Group’s third chapter

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  • 30 January 2026
After the internet and mobile, AI becomes the next defining chapter for the travel platform Jan 30, 2026 Expedia Group CEO Ariane Gorin positions artificial intelligence as the company’s “third…
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  • 4 min

Europe’s Check-In Crisis: How a Made-in-Europe POS-Integrated Self-Service Kiosk Is Redefining the Hotel Arrival Experience

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  • 29 January 2026
📱 European hotels face severe staffing shortages and rising operational costs amid increasing guest expectations for digital and contactless services. Kiosk.eu offers a solution with their Made-in-Europe self-service kiosks, integrating with PMS and POS systems to streamline check-ins in under 10 seconds. Features include a 15.6” touch panel, RFID key creation, multilingual interfaces, and 24/7 availability. This hybrid approach reduces queues, lowers staffing pressure, and enhances guest satisfaction across major European markets.
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    The visibility game just got serious for hoteliers

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