Automatic

📈 Shiji deploys Infrasys POS at Chen’s restaurant in Singapore, a Michelin Bib Gourmand winner from 2019 to 2023. The system supports Chen’s high footfall with fast, accurate service and seamless communication. Key features include real-time updates, centralized reporting, and API integrations. Wayne Teoh, General Manager, notes improved efficiency during peak times. Shiji serves over 91,000 hotels globally, with 5,000 employees, providing technology solutions for hospitality and select other sectors.

💻 Australian hotels saw a 15% booking increase for July and August compared to last year, highlighting growth opportunities. Hoteliers are leveraging machine learning to predict demand by analyzing extensive data sets, including weather and tourism data. This aids in planning, budgeting, and optimizing occupancy rates. Additionally, AI is used to shift from a sales lens to a customer lens, enabling hoteliers to better understand and meet guest preferences, ultimately boosting customer engagement and business efficiency.

📈 Revenue managers face a "clarity crisis" as legacy RMS platforms limit pickup analysis to weeks ahead, hindering strategic actions. Advanced analytics provide 12-month pickup visibility, boosting decision-making. Example: a client saw a +12% occupancy increase by reallocating inventory, achieving over 90% annual occupancy. Another hotel achieved 97% forecast accuracy and 23% weekday growth in a year. These insights drive strategic, data-driven leadership across hotel portfolios. Advanced analytics are now essential for competitive revenue management.