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Booking.com expands into agentic AI for travel

New smart tools mark the company’s shift from AI assistant to autonomous travel companion Oct 27, 2025 Booking.com has launched its first agentic AI tools — Smart Messenger and Auto-Reply…

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Families plan more travel despite cost pressures

Multigenerational trips and hotel stays drive new opportunities for the hospitality sector Oct 27, 2025 Family travel in the U.S. is poised for strong growth in the coming year, with…

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2 min

#hospitalityinsights #culinaryexperience #anticipation #finedining #serviceexcellence #uhnwiclients | Norbert Jacniak | 28 comments

When a Fine-Dining Favorite Faced Stagnation—The Insight That Changed Everything Our client, a renowned fine-dining restaurant, appeared to be doing everything right—delivering exceptional service, maintaining strong brand visibility, and enjoying…

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Booking.com expands into agentic AI for travel

Families plan more travel despite cost pressures

#hospitalityinsights #culinaryexperience #anticipation #finedining #serviceexcellence #uhnwiclients | Norbert Jacniak | 28 comments

How AI and TikTok are changing how travelers discover hotels

When travel takes a back seat

Hotels prepare for AI-powered bookings as ChatGPT goes live

OpenAIs new browser is more about ChatGPT than the web

Airbnb wants you to make friends, not just bookings

Accor raises profit outlook as luxury and lifestyle brands outperform

Hilton trims 2025 revenue forecast

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

The Friction Guests Never Tell You About but Always Punish Your Hotel

Culture First, Not Campaign First: Inside Arlo’s Social Strategy

Reservations Reconfirmation Calls Present Opportunities To Build The Brand, Upsell, and Cross-Sell

More Than a Hotel Restaurant: Takeaways from Hilton Anaheim’s Culinary Reinvention

From Reactive to Resilient: Why Best Sales People Quit and What Sales Leaders Must Learn

Executive Guide on Hyperautomation for Hospitality Leaders

New guide: “From Revenue Manager to Commercial Strategist”

What does exceptional hospitality look like today? Download SOCIETIES Magazine

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