Explaining Accounting
An accountant shares real client examples of hotel accounting disasters, from untrained staff managing books to $42,000 in uncollectable guest receivables needing write-offs.
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2029 posts
Aven Hospitality Partners with Protect Group to launch Refund Protect to its hotel portfolio
Aven Hospitality integrates Protect Group's Refund Protect into its booking engine, allowing hotels to offer optional refundable upgrades at checkout.
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HVS Asia Pacific Hospitality Newsletter – Week Ending 27 February 2026
The newsletter covers five major hotel transactions across Asia Pacific totaling over USD200 million, including conversions and REIT acquisitions.
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Crafting a Global Boutique Vision Rooted in Japanese Hospitality
For our founder, Yoshitaka Nojiri, hotels have always held a certain magic. From family celebrations to memorable meals, they were places where ordinary moments became extraordinary—both familiar and uniquely memorable.
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When Hotels Become Destinations: The Power of History in the Experience Economy
The author argues that historic hotels create competitive advantage by offering authentic narratives and cultural connections that transform guests beyond traditional service delivery.
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The booking was made. The guest never arrived. Nobody noticed
Elektraweb integrates Fikäfi's payment system to help 5,000+ hotels recover lost bookings from payment failures, claiming two shadow guests exist for every completed booking.
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From ESG Messaging to Mandatory Disclosure: the Growing Role of Hospitality Procurement
New UK sustainability standards make carbon reporting mandatory, with hotel procurement teams now responsible for tracking emissions from all purchased goods and services.
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Understanding OTA Pricing Strategies is Key for Hotels to Manage Margins and Enhance Guest Acquisition
💵 Mar 2, 2026, highlights Expedia's impact on pricing and booking behavior. Bundled pricing masks true rates, complicating hotel price consistency across channels. App-exclusive and loyalty discounts lower public pricing, challenging parity and compressing margins. Expedia's loyalty integration boosts repeat bookings, reducing direct channel shifts. Hidden fees affect guest satisfaction and conversion. Prepaid rates have stricter terms, leading to service conflicts. Direct bookings need personalized perks as price advantage narrows.
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Online Travel Agencies Spent $20 Billion on Marketing in 2025, Highlighting Intense Sector Competition
💸 Online travel agencies spent $20 billion on marketing in 2025, with Booking Holdings and Expedia Group leading. Booking Holdings spent $8.2 billion, while Expedia invested $7.4 billion. Airbnb increased marketing to $2.6 billion, and Trip.com boosted it by 25% to $2.1 billion. Marketing remains crucial, with spend as a share of revenue being substantial: Expedia (50%), Booking (30%), Trip.com (24%), and Airbnb (21%). This reflects fierce competition and reliance on paid channels.
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Wyndham Enhances GroupSync Platform to Boost Hotel Revenue and Efficiency with No Extra Cost
📅 Mar 2, 2026, Wyndham Hotels & Resorts enhanced its group booking platform to simplify hotel group management. The upgrades integrate GroupSync Housing technology, centralising booking management and improving efficiency with direct property system integration. The platform targets sports, academic, and event-driven business, increasing exposure and conversion potential. Enhanced features include centralised dashboards, branded booking pages, and loyalty incentives without added costs. This aligns with Wyndham’s digital transformation strategy to modernise commercial infrastructure and support franchisees.
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