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[email protected] (Anders Johansson)

63 posts
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  • 4 min

Hotel Groups Face Growth Challenges Due to General Manager Shortage, Not Capital Constraints, Study Finds

  • [email protected] (Anders Johansson)
  • 27 August 2026
🏨 In a hotel group, growth hinges on general managers (GMs), not just capital. Research by Cornell and EHL reveals GMs face owner influence in financial and operational decisions. Manual reporting consumes up to two business days weekly for 80% of hotels, per the 2025 State of Distribution report. A group of 12 hotels losing two GMs in a year struggles to grow. Solutions include aligning GM-owner reports, reducing manual data tasks, and developing transferable commercial strategies.
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  • 4 min

Hotels Risk Annual Revenue Losses of Up to 3% Due to Capacity-Capped Forecasting Data Issues

  • [email protected] (Anders Johansson)
  • 25 August 2026
📈 180-room hotel struggles with capped demand forecasts due to sold-out nights. Forecasts don't account for unmet demand—resulting in a 1-3% revenue loss. Underestimating demand by 12.5-25% can cost 3%. Over 12 sold-out nights, potential revenue loss is 25,920 euros, with nearly all impacting profits. Airlines' revenue management research suggests a 2-12% revenue gain by adjusting demand history. Solutions include counting constrained dates, using look-to-book ratios, and documenting rate assumptions.
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  • 5 min

Hotel Groups Can Boost Profits by Closing GOPPAR Gaps Without Additional Capital or Acquisitions

  • [email protected] (Anders Johansson)
  • 20 August 2026
🏨 Hotel groups spend a year analyzing GOPPAR to identify growth opportunities from internal performance gaps. By sorting hotel portfolios, companies can measure the gap between top and bottom performers. This internal disparity often exceeds potential acquisition gains. To improve, strong leadership habits are necessary, and commercially aligned organizations grow 1.9% faster in revenue and 4.7% faster in earnings. Solutions include sending managers to top-performing hotels and standardizing forward-looking forecasts.
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  • 5 min

Hotel Revenue Managers Urged to Measure Adoption Rate as Well as Forecast Accuracy to Improve Decisions

  • [email protected] (Anders Johansson)
  • 18 August 2026
📈 Every week, hotel revenue teams assess forecast accuracy, yet only 39% of recommendations are acted upon. A 200-room hotel at €150 average rate and 75% occupancy risks €800,000/year in misread revenue when demand is misjudged by 8-12%, with €250,000 potentially recoverable. Research shows 49% of revenue managers’ time focuses on revenue-generating tasks, while 30% is spent convincing stakeholders. Transparency and shared forecasts can improve adoption and decision alignment.
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  • 3 min

Hotels Spend 80% of Time on Manual Reporting, Leading to Missed Revenue Opportunities, Says 2025 Report

  • [email protected] (Anders Johansson)
  • 13 August 2026
📈 In 2025, 80% of hotels spend up to two days weekly on manual reporting. A unified forecasting method improves decisions, shifting them earlier in the year. It aligns costs and marketing with forecasts, ensuring that marketing spend targets low-demand weeks. Commercially aligned organizations see 1.9% higher revenue growth and 4.7% higher earnings growth. An Expedia study highlights that 98% of hotels lose revenue due to rate misuse. Improved forecasts enhance owner confidence and decision-making.
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  • 3 min

Revenue Managers Spend Only 49% of Time on Revenue-Generating Work, Study Highlights Automation Benefits

  • [email protected] (Anders Johansson)
  • 11 August 2026
📈 Revenue managers spend 49% of their week on revenue-generating tasks, 13% on system updates, and 5% in strategy meetings. Automation can cut manual work, as Alexander Killi at Classic Norway Hotels reduced Excel tasks by 95%. Time saved should be allocated to strategic tasks like booking pace, displacement math, and forecast variance. Protecting freed hours and engaging in analysis during meetings can enhance decision-making, ultimately improving a revenue manager's effectiveness.
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  • 6 min

80% of Hotels Spend Up to Two Days Weekly on Manual Reporting, Hindering Effective Forecasting and Decision-Making

  • [email protected] (Anders Johansson)
  • 6 August 2026
📈 Across ten hotels, 80% spend up to two days weekly on manual reporting, with an extra day added by head office. This affects general managers' time, impacting growth. Effective forecasting involves four conditions: one definition, cadence, meeting, and escalation line. General manager turnover averages one every 2.5 years, mainly due to owner conflicts. To improve, align definitions, reduce redundant reports, and focus on forward-looking profit views to ensure reliable forecasting and enhanced group performance.
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  • 4 min

HSMAI and ZS Study Reveals 39% of Revenue Managers Override Pricing Models Due to Poor Visibility

  • [email protected] (Anders Johansson)
  • 4 August 2026
📈 HSMAI and ZS studied 145 revenue managers across 1,732 properties, revealing only 49% of their time is spent on revenue-generating tasks. Monthly forecasting is common, despite weekly demand shifts. Automation can reduce manual tasks, as seen at Classic Norway Hotels, which cut Excel use by 95%. Revenue managers override RMS price recommendations 39% of the time due to lack of reasoning visibility. Weekly forecasting, though less precise, offers better decision-making cadence.
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  • 3 min

General Managers Urged to Prepare Answers to Five Key Questions in Owner Meetings for Better Outcomes

  • [email protected] (Anders Johansson)
  • 30 July 2026
📈 Every owner meeting revolves around five key questions: forecast confidence, variance drivers, competitive position, 30-60 day risks, and preemptive actions. Effective GMs prepare answers ahead, transforming meetings into briefings. Notifying owners of issues early averts trust damage, aligning all departments under one platform enhances readiness. Over half of CEOs and GMs experience isolation, impacting performance. Regularly update and integrate systems to foster transparency and prepare thoroughly for capital conversations.
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  • 4 min

HSMAI Study Reveals Less Than Half of Revenue Managers' Time Spent on Revenue-Generating Work

  • [email protected] (Anders Johansson)
  • 28 July 2026
📈 July's room bookings show an increase compared to last year, but clarity is needed on whether this is due to genuine pricing power or a mix of segment changes. HSMAI's study reveals that less than 50% of revenue managers' time is spent on revenue generation. With 2,988 rooms booked and a projection of 3,509 to 3,681 rooms, capacity limits and accurate forecasts are crucial for effective planning. Demand Calendar automates variance calculations for better decision-making.
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