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Cloudbeds

46 posts
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  • 6 min

Causal AI in hospitality: Improving decision-making for hotels

  • Cloudbeds
  • 21 October 2024
🤔 Causal AI, an AI branch, uncovers true cause-and-effect relationships by analyzing billions of data points for real-time decision-making. It surpasses correlation-based AI, which only predicts using historical data. Causal AI is used across various industries: in healthcare for personalized treatments, in finance for risk management, in agriculture for optimizing farming practices, in manufacturing for finding breakdown causes, and in eCommerce for targeted marketing. Highlighted benefits include understanding real causes, predicting future scenarios, and determining necessary conditions for desired outcomes. Hospitality is starting to adopt causal AI for demand optimization, targeted marketing, and predictive maintenance.
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What is a hotel POS system? Features & 11 leading providers

  • Cloudbeds
  • 21 October 2024
💳 Jennifer Barnwell, President at Curator Hotel & Resort Collection, discusses hotel POS system evolution and what to expect in 2024. Global POS software market projected to hit $19.56 billion by 2028. Hotels leverage POS for seamless guest transactions at multiple points of sale, including restaurants, bars, room service, and tours. POS systems manage inventory, improve billing, and enhance data security. They can be legacy-based or cloud-based and may include mobile POS options. Leading hotel POS systems include Cloudbeds, GlowPOS, and Toast. Cloudbeds integrates with various POS systems, centralizing transactions in Cloudbeds' PMS for real-time data sync and efficient checkout experiences.
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  • 9 min

Advanced distribution strategies for hotels

  • Cloudbeds
  • 17 October 2024
🏨 Hoteliers can enhance revenue by optimizing their hotel distribution strategy using direct and indirect channels, retargeting ads, AI chatbots, and integrated payment systems. Key KPIs to track include occupancy rate, RevPAR, booking volume, acquisition cost, and guest satisfaction. Direct bookings are prioritized to avoid commissions and maintain guest data, while indirect channels like OTAs and DMOs provide a steady booking stream. Technologies like PMS, CRM, and RMS play crucial roles in managing and analyzing distribution effectiveness. Cloudbeds Intelligence, launching in 2025, will utilize AI to further aid in optimizing hotel revenue and profitability.
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  • 3 min

STS Cloud and Cloudbeds Unveil Powerful Integration to Transform Hotel Group Sales and Event Operations

  • Cloudbeds
  • 9 October 2024
📌 Charleston, SC: SalesAndCatering.com partners with Cloudbeds to integrate STS Cloud event management and sales with Cloudbeds' Property Management System (PMS). This collaboration optimizes group sales, event management, and catering for hotels, preventing overbookings and enhancing guest experiences. Real-time data syncing, efficient event management through mobile devices, and revenue optimization through upsell opportunities are key features. The partnership offers SaaS and on-premise deployment options, aiming to increase hotel efficiency and revenue.
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  • 3 min

Cloudbeds integrates PXier to enhance sales, catering, and spa management capabilities

  • Cloudbeds
  • 3 October 2024
📣 Cloudbeds, headquartered in San Diego, CA, partners with PXier, enhancing its property management system with sales, catering, and spa software solutions. Cloudbeds, serving properties in 150+ countries, has been honored by Hotel Tech Report (2021-2024) and World Travel Awards (2022), and featured in Deloitte's Technology Fast 500 (2023). The integration leverages Cloudbeds’ open API for real-time data sync, centralized event management, and automated spa management, catering to hotels of all sizes.
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  • 3 min

Cloudbeds and Mirai join forces to transform hotel distribution and marketing

  • Cloudbeds
  • 1 October 2024
📣 Cloudbeds, based in San Diego, CA, partners with Mirai to enhance hotel bookings and marketing. This strategic collaboration combines Cloudbeds' global hospitality network with Mirai's technology, potentially driving higher revenue for hoteliers. Cloudbeds, founded in 2012, has been honored by Hotel Tech Report and World Travel Awards, and recognized in Deloitte’s Technology Fast 500 in 2023. Mirai, with 25+ years in the industry, serves over 3,900 hotels worldwide, focusing on maximizing direct sales.
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  • 6 min

The role of data analytics in optimizing hotel operations

  • Cloudbeds
  • 18 September 2024
Data analytics is the cornerstone of successful hotel operations. From understanding top-performing channels to finding new revenue opportunities to enhance the guest experience, data analytics touches every department.  Unfortunately, many…
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  • 2 min

Cloudbeds appoints Marta Perez to spearhead sales growth in the Americas

  • Cloudbeds
  • 17 September 2024
📢 Marta Perez appointed as Senior Director of Sales at Cloudbeds, San Diego, CA, to drive growth in the Americas. With over 15 years’ experience, including at SiteMinder and Triptease, Perez has a successful track record, notably increasing Triptease's sales attainment from 30% to nearly 100% within a year. Cloudbeds, founded in 2012, operates in over 150 countries and has received multiple awards, including Deloitte’s Technology Fast 500 in 2023.
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  • 2 min

Cloudbeds to usher in the era of ‘decision intelligence’ at upcoming Passport conference

  • Cloudbeds
  • 4 September 2024
💸 Cloudbeds in San Diego, CA announces Cloudbeds Intelligence, an AI and machine learning layer, to be launched at the Passport User Conference on October 23. This innovation aims to revolutionize decision-making in hospitality by offering real-time data-driven insights for revenue managers and other hotel staff, enhancing guest experience, and improving profitability. The platform will demonstrate new capabilities for hotel operations, revenue management, marketing, and guest personalization. The announcement follows the hiring of AI experts Amit Popat and Nikhil Shah.
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  • 2 min

Global Hospitality Technology Leader Linda Vallner joins Cloudbeds as Vice President for EMEA

  • Cloudbeds
  • 27 August 2024
📌 Cloudbeds, a hospitality management technology firm, appoints Linda Vallner as Vice President for Europe, the Middle East and Africa. Vallner, with expertise from Protel Hotelsoftware and Oracle Hospitality, particularly as Director of OPERA Product Suite, aims to transform the industry standard. Cloudbeds, founded in 2012 and recognized by Hotel Tech Report and World Travel Awards, serves properties in over 150 countries and was listed in Deloitte’s Technology Fast 500 in 2023.
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