Luxury Brands Shift to Selective Digital Presence as Over 80% of Purchases Now Influenced by Online Channels
📱 In 2023, McKinsey & Company reported digital channels influence over 80% of luxury purchases. However, 60% of Gen Z consumers experience "digital fatigue," per Deloitte. A 2024 Boston Consulting Group study found luxury brands increased content, yet engagement rates stagnated or declined. Luxury brands shift from visible content to meaningful experiences, with 70% of high-net-worth individuals expecting personalized interactions. The trend is toward "selective presence," prioritizing quality storytelling and intimate digital environments over mass visibility.
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