Josiah Mackenzie - 10 Minutes News for Hoteliers - Page 2

1 min

How to Get Real Performance From Hotel Technology – Stacey Milgram Potzka, Actabl [Sponsor Bonus]

📖 Stacey's role and the implementation process of Actabl in hotel technology were discussed at 02:30. At 05:00, the focus shifted to how hotel technology is implemented, followed by effective collaboration with tech partners at 10:09. By 12:48, tools improving tech setup and adoption were highlighted. Professional services' support was covered at 15:18. Training for technology usage was emphasized at 19:06, and the importance of community in hospitality tech was noted at 22:47. Career reflections and work meaning were explored at 27:40.

1 min

“Sportspitality” and the Future of Placemaking – Walter Isenberg, Sage Hospitality

🏟 In this episode, Walter Isenberg, CEO of Sage Hospitality Group, delves into "Sportspitality"—combining hotels with sports and entertainment venues. He highlights how these projects exceed traditional travel needs by boosting demand through arenas and stadiums, impacting professional sports, universities, and urban centers. Sage's McGregor Square project serves as an example. Join Josiah on February 5th for a live session about enhancing portfolio reporting.

1 min

Why We Forecast Labor Down to the Minute – Walter Isenberg, Sage Hospitality

📈 Walter Isenberg, CEO of Sage Hospitality Group, explains how his company forecasts labor precisely, tracking accuracy at 30, 60, and 90 days to optimize labor planning, cash flow, and investment returns. Sage operates with "one-day leases," highlighting the need for precision. A live call on portfolio reporting is scheduled for February 5th.

7 min

Hotels Are Splitting Into Two Completely Different Businesses – Walter Isenberg, Sage Hospitality

🏨 Hospitality industry faced challenges in 2025. Sage, with 65 hotels, 50 restaurants, and entertainment venues, experienced mixed results and flat RevPAR. Costs increased amid geopolitical uncertainty, impacting urban and resort markets. Despite GDP growth, RevPAR declined, an unusual trend. Optimism surrounds 2026 with strong group bookings and the corporate transient market's return. AI is expected to transform suburban select hotels, while experienced hospitality focuses on authentic, curated spaces like Denver's Dairy Block, emphasizing the importance of retaining quality staff.

1 min

Why The National Forecast Is Your Starting Point – Jan Freitag, CoStar

📖 2026 Forecast predicted; highlighted opportunities for growth and structural advantages. Impact of rhetoric and traveler trends discussed. Key section: "Second Wallet" at 19:26, emphasizing transaction environment and implications. Strategies for surpassing national forecasts by 24:15.

1 min

Destination AI: How I Built the #1 Hospitality AI Event From Scratch – Nazpari Aydin

📅 Nazpari Aydin co-founded and directs Destination AI, the leading event in hospitality AI, which she developed in two years. The conference unites hospitality leaders, operators, and technologists. Registration for Destination AI 2026 is open.

24 min

“The Taylor Swift of Travel AI” on Agentic AI, Organizational Upskilling, and Trust – Janette Roush, Brand USA

💻 Josiah and Janett discussed AI advancements in 2025 and expectations for 2026, highlighting Claude Code's capabilities in web development and automating processes. Janett utilized Claude Code to create a personal website and improve Brand USA's state fact sheets. She emphasized the importance of AI in tourism and launched the "America the Beautiful" campaign with AI interactions on the website. Janett also focused on internal upskilling, industry-wide training, and advocating for a data-centric role for DMOs.

1 min

Why Irreplaceability Is a Competitive Advantage in Hospitality – Sarah Eustis, Main Street Hospitality Group

🏨 Sarah Eustis, CEO of Main Street Hospitality, emphasizes growth through irreplaceability in the hospitality sector. She highlights that historic hotels offer stronger long-term opportunities due to their emotional and cultural significance compared to new builds. Eustis advocates for stewardship as a discipline, using thoughtful repositioning, branding, and revenue management to enhance value while preserving identity. This approach provides a framework for creating a durable competitive advantage by embracing a property's unique, irreplaceable qualities.

1 min

Growth Is Your Choice: Why Only Some Hotels Will Win in 2026 [ALIS Recap] – Josiah Mackenzie

🏨 Josiah Mackenzie recaps ALIS 2026 insights on hotel industry trends. Despite plateauing top-line performance and costs rising faster than inflation, some hotels continue to grow. Key factors include operational discipline, service excellence, and clear differentiation plans. Mastery of basics aids in building pricing power.

1 min

Hotel Leaders Are Thinking About AI Too Narrowly – Stuart Grief

💻 Stuart Greif, Chief Strategy and Innovation Officer at Forbes Travel Guide, highlights AI adoption in hotels is maturing, as discussed at Destination AI 2025. Greif led a panel on AI's role in enhancing revenue, sales, staffing, and guest experiences, urging a shift from an efficiency-first mindset. The panel is available on YouTube. AI's integration in hospitality is evolving, promising significant industry advancements.

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