Why Today’s Guests Want to Be Participants, Not Observers – Ben Wolff
📺 May 13, 2025, Ben Wolff, co-founder of Onera and CEO of Oasi, discusses the evolving expectations of travelers on the Hospitality Daily Podcast. He highlights how providing immersive and participatory experiences can create deeper emotional connections and memorable guest experiences. The episode urges businesses to adopt these strategies to benefit both their operations and customers. For more insights, check out Ben's LinkedIn post and other episodes.
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