Josiah Mackenzie - 10 Minutes News for Hoteliers - Page 21

12 min

The Magic Wand Question: Building Digital Night Audit (and Hotel Tech That Matters) – Brian Blanda & Stephen German, Actabl [Sponsor Bonus]

📈 Actabl launched Digital Night Audit, a product developed over several years to digitize the labor-intensive night audit process in hotels. Previously, night audit involved printing 50-60 pages nightly, requiring manual reviews and multiple approvals. The digital solution offers real-time portfolio-wide visibility, instant access to past audits, customized automation, and significantly reduces paper use, offering eco-friendly benefits. This enhances process efficiency, accountability, and audit readiness, aligning with the modern push for digitization in hospitality.

1 min

Hooked on Hospitality: Following Your Passion Without Burning Out – Nah-Dja Tien

🎤 Nah-Dja Tien, in a discussion with Danica Smith, provides insights on sustaining passion and managing burnout for hospitality professionals to build impactful careers. This episode encourages sharing actionable ideas for business and team benefits. Music by Clay Bassford of Bespoke Sound.

1 min

Empathy Is a Strategy: How Nah-Dja Tien Builds Hospitality Workplaces That Work

💬 Nah-Dja Tien discusses empathy's power with Danica Smith in a Hospitality Daily episode. The podcast encourages engagement through subscriptions, comments, and social media interaction on platforms like YouTube, LinkedIn, and Instagram. Listeners are invited to contact the podcast with questions or guest suggestions. The show features music by Clay Bassford of Bespoke Sound.

1 min

From Launch to #1 on TripAdvisor: How We Designed Prague’s Top-Rated Hotel – Nah-Dja Tien

🏨 June 9, 2025, in Prague: Nah-Dja Tien shared insights on the Hospitality Daily Podcast about designing Prague's #1-rated hotel on TripAdvisor. Host Danica Smith explored how Nah-Dja achieved this recognition, focusing on guest experience. The episode encourages listeners to apply these strategies to enhance their own hospitality businesses.

1 min

Curiosity as a Compass: How Nah-Dja Tien Built an Award-Winning Hospitality Career

🏨 June 8, 2025, Nah-Dja Tien shares insights on his award-winning journey in hospitality during a podcast episode with Danica Smith. His career, driven by curiosity, highlights how embracing new experiences and learning continuously can lead to success in the hospitality industry. Nah-Dja Tien's story is featured in the Hospitality Daily Podcast, emphasizing the significant impact of curiosity as a guiding principle in professional growth.

1 min

Hospitality Beyond Hotels: Redefining the Future of Retirement Living – Jan Garde & Matthias Huettebraeuker

🏠 June 7, 2025, Jan Garde, founder of THE EMBASSIES, and Matthias Huettebraeuker explore redefining retirement living by implementing hospitality concepts outside hotels. This discussion aims to innovate retirement spaces, enhancing life quality for residents. If intrigued, consider sharing this episode with your team to apply these transformative ideas. Music by Clay Bassford from Bespoke Sound.

1 min

Great Hospitality is Simple but Powerful and Memorable (My Experience at Magnolia Hotel Denver) – Josiah Mackenzie

🏨 Josiah Mackenzie shares insights from his time at the Magnolia Hotel in Denver. The focus is on lessons learned in hospitality, emphasizing balancing fun and attention to detail. The content references experiences at The Broadmoor by Steve Bartolin and insights from Tom Luersen of CoralTree Hospitality. For more resources, listeners are directed to Hospitality Daily's starting point and encouraged to engage by sending messages with questions or guest suggestions.

1 min

Why AI in Hospitality is Still Stuck in First Gear (And How to Accelerate) – Josiah Mackenzie

📖 June 6, 2025, Josiah Mackenzie shared insights at the NYU International Hotel Investment Forum about AI's slow adoption in hospitality. Despite advancements, AI remains underutilized. Solutions discussed included embracing technology to enhance customer experience and operational efficiency. For those interested, the episode encourages sharing ideas within teams to drive business innovation. 🎙️

1 min

Think Like An Owner, Act Like A GM – Josiah Mackenzie

📚 June 4, 2025, Josiah Mackenzie shared insights at the NYU International Hotel Investment Forum in New York. The discussion emphasized thinking like an owner and acting like a general manager in the hospitality industry, aiming to transform ideas into actionable strategies to enhance business operations and service delivery.

6 min

Hospitality Is The Place To Be Now, And For The Future (My Thoughts from NYU IHIF) – Josiah Mackenzie

🏨 Josiah recently attended the NYU International Hospitality Investment Forum in New York, where industry leaders discussed the shift in consumer spending towards experiences. With tens of millions of new consumers, the hospitality sector remains robust against AI-induced job loss fears due to its inherently human nature. The industry shows resilience and potential for growth, with innovations in guest experiences and collaborations. As digitalization increases, demand for human interaction in hospitality rises, promising exciting opportunities.

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