Josiah Mackenzie - 10 Minutes News for Hoteliers - Page 22

1 min

Could Sound Design Be Your Hotel’s Secret Weapon? (Dr Michelle Ulor & Clay Bassford)

🏩 On May 3, 2025, Dr. Michelle Ulor, founder of Kinos Studio, and Clay Bassford, founder of Bespoke Sound, discuss the impact of sound design in hotels. Ulor leads a research-led music psychology consultancy, while Bassford's company specializes in creating custom soundscapes for hospitality venues. The conversation is part of a Hospitality Daily Podcast episode, focusing on sound design as a potentially underrated aspect of hotel ambiance and guest experience.

1 min

Finding Gold in Your ‘Data Attic’: How Margaritaville’s Chief Data Officer Unlocks Hidden Opportunities

💰 Margaritaville's Chief Data Officer, Claudia Infante, utilizes data to reveal opportunities and refine customer experiences. On May 2, 2025, the Hospitality Daily Podcast featured her insights. Infante's strategy emphasizes innovation in Margaritaville's multifaceted operations. The podcast episode encourages businesses to apply the concepts discussed to benefit their operations and clientele.

1 min

Don’t Assume, Listen: Margaritaville’s Secret to Guest-Led Innovation – Claudia Infante, Margaritaville

🏩 Claudia Infante, Chief Data Officer at Margaritaville, reveals their innovation strategy on May 1, 2025: listen to guests and partners for improved products and customer satisfaction. Utilize the episode to inspire your team and enhance your business's service quality. 🎵 Soundtrack by Bespoke Sound, specializing in Music Identity Design for Hospitality Brands.

1 min

How Margaritaville’s “Surprise and Delight” Loyalty Strategy Drove $160M – Claudia Infante, Margaritaville

🏖 Claudia Infante, Chief Data Officer at Margaritaville, executed a loyalty program amassing about 400,000 members, generating $160 million. This strategy, highlighted in an April 30, 2025 podcast episode, centers on guest delight to drive revenue.

1 min

Hospitality vs. Lodging: How Real Hospitality Drives Revenue and Profits – Claudia Infante, Margaritaville

🏩 Claudia Infante, Chief Data Officer at Margaritaville, explains the difference between hospitality and lodging on April 29, 2025. Emphasizing the business benefits of investing in genuine hospitality services, she encourages applying the insights to enhance operations and customer experiences.

1 min

Get Out from Behind Your Desk (And Other Hospitality Career Secrets) – Claudia Infante, Margaritaville

📌 Claudia Infante, Chief Data Officer at Margaritaville, discussed her hospitality career journey and the value of mentorship and relationship-building on April 28, 2025, in a podcast episode. She emphasized sharing ideas to enhance business and team performance.

1 min

A Corner Store, a Bus Driver, and the Moment Hospitality Changed My Life – Claudia Infante, Margaritaville

📃 Claudia Infante, Chief Data Officer at Margaritaville, shared an early experience impacting her hospitality understanding on April 27, 2025. This episode features her personal narrative and encourages listeners to apply insights to their businesses. Music by Clay Bassford of Bespoke Sound accompanies the podcast.

1 min

Discover Some of the World’s Most Inspiring Hotels with Design Hotels’ Stijn Oyen

🏨 Matthias Huettebraeuker interviews Stijn Oyen, Managing Director of Design Hotels, on April 26, 2025, discussing the world's most innovative hotels. Discover the unique properties at DesignHotels.com and explore how music by Clay Bassford of Bespoke Sound enhances the hospitality brand identity.

Reduce Turnover & Boost Team Performance: How We’re Gamifying Employee Engagement in Hotels – Roger Robles & Emma Christensen, Actabl [Sponsor Bonus]

🏨 On April 25, 2025, Roger Robles & Emma Christensen from Actabl discussed gamifying employee engagement in hotels to reduce turnover and boost team performance, addressing staffing challenges in the hospitality industry.

1 min

Future Forecast: Why “Community Capital” is Transforming Luxury Hospitality – Stijn Oyen, Design Hotels

🏥 On April 25, 2025, Matthias Huettebraeuker interviews Stijn Oyen, Managing Director at Design Hotels, discussing the transformation of luxury hospitality by "community capital.

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