Josiah Mackenzie

📺 May 13, 2025, Ben Wolff, co-founder of Onera and CEO of Oasi, discusses the evolving expectations of travelers on the Hospitality Daily Podcast. He highlights how providing immersive and participatory experiences can create deeper emotional connections and memorable guest experiences. The episode urges businesses to adopt these strategies to benefit both their operations and customers. For more insights, check out Ben's LinkedIn post and other episodes.

📖 May 12, 2025 - Ben Wolff, co-founder of Onera and CEO of Oasi, discusses his view of hotel development as an artistic endeavor rather than just a business venture. The episode encourages listeners to harness creativity to benefit their business and team. For further inspiration, the music for the show is crafted by Clay Bassford from Bespoke Sound, a company specializing in music identity design for hospitality brands.

🏨 Robert Mandelbaum, Research Director at CBRE Hotels, leverages over 80 years of hotel performance data to analyze changes in guest behaviors and service expectations. He emphasizes the need to comprehend the essential factors behind hotel success. Further insights can be found in the series including "Meet Robert Mandelbaum: The Man Who Turns P&Ls into Playbooks".

🏨 Robert Mandelbaum, Research Director at CBRE Hotels, discusses hotel industry profitability strategies amidst slowing revenue growth. He emphasizes the distinct performance of luxury versus economy hotels, the influence of location, and the effects of various operating models. More resources can be found at Hospitality Daily.

🔔 Robert Mandelbaum, Research Director at CBRE Hotels, suggests focusing on controllable aspects of the hotel business to improve outcomes. No specific dates, locations, numbers, or statistical data provided in the excerpt. The article offers insights into understanding profit and loss (P&L) for profit boost and career acceleration, with further resources available through Hospitality Daily.