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Posts by author

Josiah Mackenzie

1124 posts

Announcement: Guest Experience & Relationship Building Research Series This Week

  • Josiah Mackenzie
  • 6 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Download Audio
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How I Spend My Time (And What I Focus On) As A Hospitality Leader – Ernest Lee, citizenM

  • Josiah Mackenzie
  • 5 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article How I Spend My Time (And What I Focus On) As A Hospitality Leader –…
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How Robert De Niro in “Casino” Influenced My Career in Hospitality – Ernest Lee, citizenM

  • Josiah Mackenzie
  • 5 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article How Robert De Niro in “Casino” Influenced My Career in Hospitality – Ernest Lee, citizenM…
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  • 1 min

48 Years of Hospitality Wisdom – Jose Cervano, InterContinental Mark Hopkins San Francisco

  • Josiah Mackenzie
  • 4 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article In this episode, Jose Cervano, a server at the Top of the Mark bar in the InterContinental Mark…
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The Two Chemicals Behind The Best Hospitality Experiences – Samantha Hardcastle

  • Josiah Mackenzie
  • 3 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article The Two Chemicals Behind The Best Hospitality Experiences – Samantha Hardcastle If you like this…
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These Slovenian River Guides Showed Me “Experience” Doesn’t Have to Cost Anything – Samantha Hardcastle

  • Josiah Mackenzie
  • 2 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article These Slovenian River Guides Showed Me “Experience” Doesn’t Have to Cost Anything – Samantha Hardcastle…
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Sustainable Hospitality: Real Steps, Real Impact – Christian de Boer, Jaya House Hotels

  • Josiah Mackenzie
  • 1 August 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Sustainable Hospitality: Real Steps, Real Impact – Christian de Boer, Jaya House Hotels If you…
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  • 8 min

Does TripAdvisor Still Matter for Hotels in 2024? (Reputation Management Masterclass) – Christian de Boer, Jaya House Hotels

  • Josiah Mackenzie
  • 31 July 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Josiah: Yesterday, we met Christian de Boer, Managing Director of Jaya House Hotels, who has…
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  • 10 min

This Is What Being Radically Guest-Focused Looks Like – Christian de Boer, Jaya House Hotels

  • Josiah Mackenzie
  • 30 July 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article Christian: I’ve signed up as an advisor to the United Nations, and part of what…
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How To Create A Resume and Cover Letter That Stands Out in Hospitality – Ashley Godfrey

  • Josiah Mackenzie
  • 30 July 2024
This article was written by Hospitality Daily Podcast. Click here to read the original article July 30, 2024 Listen On Featured Episodes Engage, Don’t Just Satisfy: A Blueprint for the…
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