LODGING Staff - 10 Minutes News for Hoteliers - Page 34

RMS Integrates with GoCardless to Offer Cost-Effective Direct Bank Payments for Hospitality Sector

💵 RMS, on May 5, 2025, in London, announced integration with GoCardless to help hospitality operators handle rising payment costs and margin pressures. Card processing fees typically range from 1.5% to 3%, often higher for online or manual transactions. The integration enables direct bank payments, including direct debit and real-time payments, aiming to reduce costs and improve payment reliability for deposits, installments, and longer stays. RMS CEO, Adam Seskis, emphasizes strategic payment methods for cost control.

Amadeus Research Finds 74% of Travelers Seek Personalized Trips, AI and Sustainability Crucial by 2026

🗺 Amadeus' "Travel Dreams 2026" reveals 41% of 6,000 travelers use trips for mental health resets. 33% desire digital detox destinations. Key revenue attributes: early check-in, room selection, wellness amenities, sleep packages, air quality, and local guides. 74% want trip personalization. AI spending averages $320,000 per hotel in 2026, with the U.S. at $400,000. AI adoption is nearly universal. 75% of travelers consider sustainability an expectation, paying 11.7% more for eco-friendly hotels, with hoteliers allocating 7% of expenses to sustainability.

Stayntouch Expands Partnership with Storey Hotel Management to Support Six Properties and Over 500 Rooms

📈 Storey Hotel Management Group expands its partnership with Stayntouch, utilizing their cloud-based PMS to support six properties with over 500 rooms, including The Fairlane Hotel and The Walton Residence. The platform enhances scalability, accelerates onboarding, and integrates with evolving technologies. Jonathan Holcomb, VP at Storey, emphasizes the strategic growth and maintaining hotel individuality, while Priya Rajamani, SVP at Stayntouch, highlights the focus on efficient scaling and resource support for optimal performance.

PM Hotel Group Assumes Management of Embassy Suites by Hilton Tysons Corner, Expanding Washington, D.C. Metro Presence

🏨 PM Hotel Group has taken over management of the 234-suite Embassy Suites by Hilton Tysons Corner in Tysons, Virginia. Positioned advantageously between Washington, D.C. and Washington Dulles International Airport, the hotel benefits from proximity to the Silver Line Metro. PM Hotel Group aims to boost performance by aligning sales, revenue management, and marketing strategies. This addition enhances their presence in the D.C. metro area, complementing existing properties like The River Inn and Hotel Hive.

2 min

Sadie AI Wins Top Prize at 2026 AAHOA Tech Pitch Competition for 24/7 Voice AI Front Desk Agent

💼 Sadie AI clinched the top honor at the AAHOA 2026 Tech Pitch Competition in Philadelphia, Pennsylvania, held at AAHOACON26. The AI, designed for hotels, manages calls, provides property details, and books reservations. Sadie AI was chosen from eight finalists by judges with tech and hospitality expertise. Roomiy Finance and Ocra secured second and third places, respectively. Sadie AI will receive a complimentary exhibit booth at AAHOACON27 in Anaheim, CA.

2 min

Mews Launches Mews Business Intelligence for Hoteliers, Offering Integrated AI-Driven Analytics and Custom Dashboards

📈 Mews launched Mews Business Intelligence (Mews BI) in Amsterdam, providing hoteliers with AI-driven data analytics directly integrated into their existing platform. Available immediately to Mews Analytics or Enterprise package users, it features customizable dashboards, automated reporting, and combines internal and external data for comprehensive insights. Mews BI aims to facilitate faster decision-making by offering actionable insights and will extend support to hostels in the latter half of 2026.

1 min

Marcus & Millichap Announces Sale of 117-Room Former Hampton Inn in Lakeville, Minnesota

🏨 Lakeville, Minnesota—Marcus & Millichap announced the sale of a 117-room former Hampton Inn hotel built in 2019 on 3.17 acres. The transaction was facilitated by Jon Ruzicka and investment specialists Joseph Ferguson, Reed Gizinski, and Brock Banken from the Minneapolis office. The new owner plans to revitalize the hotel’s image and operational potential, highlighting its prominence in recent months.

2 min

Hyatt Centric Fisherman’s Wharf San Francisco Completes Multi-Million Dollar Renovation Focused on Sustainability and Guest Comfort

📷 April 2026, San Francisco: Hyatt Centric Fisherman’s Wharf completed a multi-million-dollar renovation of 316 guestrooms and over 19,000 sq. ft. of meeting spaces. The project prioritized sustainability with MindClick, using materials low in VOCs and free of toxic substances. Nautical designs and energy-efficient amenities were added, and Brick & Beam restaurant offers locally inspired cuisine. The location is near Pier 39, ideal for corporate and leisure travelers.

3 min

Peregrine Hospitality to Open Pacific Point Resort in Pismo Beach This July Following $50 Million Investment

🏖 Pismo Beach, California—Peregrine Hospitality will launch Pacific Point Resort in July 2023, overlooking the Pacific Ocean. This 12-acre resort, with 170 rooms, is a $50 million investment, revamping Pismo Lighthouse Suites and Shore Cliff Hotel. Located off Highway 1, the resort features ocean-facing rooms, two pools, and a café. Designed by SFA Design, it offers vintage-inspired decor, an interactive wine wall, and a variety of leisure activities including a Whale Watch Dispatch service for wildlife enthusiasts.

Stonebridge Implements Otelier's Platform for Enhanced Data Management and Automation Across Its Portfolio

📊 Stonebridge, headquartered in Bethesda, Maryland, and Denver, Colorado, partners with Otelier to streamline operations. The company will use Otelier's platform, including TruePlan for budgeting, IntelliSight for business intelligence, Rec for financial reconciliations, and DigiAudit for night audit compliance. This transition aims to enhance data accuracy and efficiency by replacing legacy systems. Stonebridge's Chris Cheney emphasizes the benefits of improved visibility and reduced manual processes, aligning with the company's strategic goals for automation and AI insights.

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