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10minhotel

262 posts
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  • 1 min

The real security breach isn’t in the firewall — it’s at the front desk

  • 10minhotel
  • 1 November 2025
Monday night, 9:32 PM. An email lands in my inbox.Sender: “WB-827 Assistant Исаев” (that alone should’ve been a clue).Subject: We need your response within 24 hours – Laura Thomas. Inside,…
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  • 2 min

What happens when…..?

  • 10minhotel
  • 1 November 2025
🌎 Global tourism is projected to grow by 10% this decade, surpassing a billion international arrivals and contributing $16 trillion to the global GDP by 2034. However, automation and rising living costs may reduce incomes, particularly affecting the middle class in developing countries. This could hinder leisure travel, with the tourism industry vulnerable to economic shifts. The anticipated growth might face challenges if disposable incomes decline, altering the industry's optimistic future narrative.
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  • 7 min

Mirai launches Sarai, the new generation of AI agents for hotels

  • 10minhotel
  • 29 October 2025
💻 After months of development, Mirai launches Sarai, an AI super-agent transforming guest service, operating 24/7 in up to 100 languages. Sarai offers natural, human-like, multilingual interactions, handles multiple questions, provides voice responses in 33 languages, and integrates with booking engines. Available across various channels, Sarai ensures seamless service with a customizable identity. Clients can use it free for three months, with pricing announced later. Sarai is part of Mirai’s direct-sales ecosystem, enhancing guest experience and revenue.
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  • 4 min

Boom launches BAM, the first-ever Business Agentic Manager for the Short-Term Rental industry

  • 10minhotel
  • 28 October 2025
💻 Miami, FL, October 28, 2025 — Boom launched BAM, the first Business Agentic Manager (BAM) for STR sector. BAM automates tasks like guest communications, handling 75% autonomously, and completes 100% of review management without humans, increasing guest response times by 80%. Reports are generated in under a minute. Boom secured $12.7 million funding from Avenue Growth Partners. This innovation allows managers to focus on growth and improve ROI, transforming business operations to be fully autonomous.
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  • 2 min

Executive Guide on Hyperautomation for Hospitality Leaders

  • 10minhotel
  • 27 October 2025
💻 PRAGUE, 27 October 2025: RobosizeME launches "Hyperautomation in Hospitality" guide. Targeting hotel groups from 5 to thousands, it offers strategies to combat labor shortages, rising costs, and guest expectations through AI and automation. Highlights include a step-by-step framework, case studies, and ROI metrics. Supported by top hotel companies like Design Hotels and Radisson, RobosizeME’s solutions ensure speed, accuracy, and efficiency, backed by ISO 27001, GDPR, and PCI-DSS certifications. Download now on RobosizeME’s website.
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  • 1 min

For our industry to move forward, Booking Engines need to disappear

  • 10minhotel
  • 25 October 2025
I don’t see any future for e-commerce that isn’t conversational or agent-driven — and what OpenAI is building might finally push us into what I’ve been calling for years “the…
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  • 2 min

Are you being served, Sir?

  • 10minhotel
  • 25 October 2025
🍴 A recent dining experience in the USA highlighted the ongoing service issues, with a $750 bill and over $100 in mandatory tips yet facing poor service. Complaints include self-service tasks and rushed bills, illustrating a systemic focus on server convenience rather than customer satisfaction. Despite quality products, lackluster service undermines dining experiences. The current model treats tips as wage supplements without enhancing customer orientation, demanding a re-evaluation to prioritize genuine hospitality in the industry.
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  • 5 min

Discover Mirai Omnichannel, our comprehensive service to maximize Sarai’s potential in your hotel

  • 10minhotel
  • 24 October 2025
💻 Mirai Omnichannel offers expert management of Sarai, an AI agent for hotels. It ensures Sarai's success through continuous data updates, proactive monitoring, and detailed reporting. Mirai Omnichannel provides two services: self-service mode for full control or expert "turnkey" management for hotels lacking resources. For comprehensive communication management, Global Omnichannel Service handles all channels, enhancing customer interactions. Over 500 hotels use Mirai, with services including 24/7 contact center support in 10+ languages.
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  • 2 min

Hostaway becomes world’s first short-term rental property management software unicorn with new $1 billion valuation

  • 10minhotel
  • 22 October 2025
💸 **FINLAND, 22 October 2025** — Hostaway, a vacation rental software, reached unicorn status after a 2024 funding round of $365 million, now valued at $925 million. Founded in 2015, it operates in over 90 countries with a remote team across 44 countries. The STR market, valued at $124.5 billion in 2024, is projected to grow to $344 billion by 2034, at 10.7% annually. Hostaway invests in AI, catering to property managers globally.
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  • 2 min

LodgIQ Launches Hospitality Guide to Help Revenue Leaders Embrace the Role of Commercial Strategist

  • 10minhotel
  • 21 October 2025
📈 LodgIQ released a guide on October 21, 2025, in Sunnyvale, CA, titled “From Revenue Manager to Commercial Strategist.” The guide helps hotel professionals transition from traditional roles to data-led, AI-driven commercial strategies. LodgIQ serves over 550 hotels globally, with offices in Silicon Valley, New York City, and Bangalore. CEO Vincent Ramelli emphasizes AI's role in enhancing profitability and strategic growth across departments by unifying revenue, marketing, and distribution under a profit-focused framework.
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Sponsors
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  • LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence
  • Cendyn brings hotel direct rates into AI search platforms
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