Automation in Hospitality: What Every Hotel Leader Needs to Know
💻 Stephen Burke, founder & CEO of RobosizeME, emphasizes the importance of automation in the hospitality industry. Hotels face challenges like staffing shortages and high guest expectations. Automation, through tools like RPA and APIs, can streamline operations such as reservation management and payment reconciliation, enhancing efficiency and guest satisfaction. The guide discusses basic to advanced automation concepts, encouraging hotel leaders to integrate these technologies strategically for improved operations and customer experiences.
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