10minhotel - 10 Minutes News for Hoteliers - Page 6

2 min

Workflow Automation Has Become the Hidden Lever of Hotel Performance

💻 Hotels are adopting automation in operations to counter rising costs and high guest expectations. Deloitte reports a 32% cost reduction for those advancing intelligent automation. RobosizeME's analysis shows two-thirds of hotel processes are automation-eligible. Automation saves time and stabilizes labor by reallocating staff to value-adding tasks. A European hotel group saved 50 working days annually per workflow automated, improving data accuracy and operational resilience. Automation is now essential for strategic and financial success in hospitality.

5 min

From Revenue Manager to Commercial Strategist — A New Era for Hotel Profitability?

📈 Hotels are shifting from room rate focus to total profitability. The guide "From Revenue Manager to Commercial Strategist" emphasizes strategic planning over tactical pricing. 76% of revenue managers' tasks are non-revenue generating. AI and BI systems are freeing this time, allowing strategy focus. By 2025, profitability is about total guest contribution, not just room revenue. Nicole Young of Rosewood Hotel Group highlights revenue optimization as key for new trends in hospitality.

2 min

What happens when…..?

🌎 Global tourism is projected to grow by 10% this decade, surpassing a billion international arrivals and contributing $16 trillion to the global GDP by 2034. However, automation and rising living costs may reduce incomes, particularly affecting the middle class in developing countries. This could hinder leisure travel, with the tourism industry vulnerable to economic shifts. The anticipated growth might face challenges if disposable incomes decline, altering the industry's optimistic future narrative.

7 min

Mirai launches Sarai, the new generation of AI agents for hotels

💻 After months of development, Mirai launches Sarai, an AI super-agent transforming guest service, operating 24/7 in up to 100 languages. Sarai offers natural, human-like, multilingual interactions, handles multiple questions, provides voice responses in 33 languages, and integrates with booking engines. Available across various channels, Sarai ensures seamless service with a customizable identity. Clients can use it free for three months, with pricing announced later. Sarai is part of Mirai’s direct-sales ecosystem, enhancing guest experience and revenue.

4 min

Boom launches BAM, the first-ever Business Agentic Manager for the Short-Term Rental industry

💻 Miami, FL, October 28, 2025 — Boom launched BAM, the first Business Agentic Manager (BAM) for STR sector. BAM automates tasks like guest communications, handling 75% autonomously, and completes 100% of review management without humans, increasing guest response times by 80%. Reports are generated in under a minute. Boom secured $12.7 million funding from Avenue Growth Partners. This innovation allows managers to focus on growth and improve ROI, transforming business operations to be fully autonomous.

2 min

Executive Guide on Hyperautomation for Hospitality Leaders

💻 PRAGUE, 27 October 2025: RobosizeME launches "Hyperautomation in Hospitality" guide. Targeting hotel groups from 5 to thousands, it offers strategies to combat labor shortages, rising costs, and guest expectations through AI and automation. Highlights include a step-by-step framework, case studies, and ROI metrics. Supported by top hotel companies like Design Hotels and Radisson, RobosizeME’s solutions ensure speed, accuracy, and efficiency, backed by ISO 27001, GDPR, and PCI-DSS certifications. Download now on RobosizeME’s website.

1 min

For our industry to move forward, Booking Engines need to disappear

I don’t see any future for e-commerce that isn’t conversational or agent-driven — and what OpenAI is building might finally push us into what I’ve been calling for years “the…

2 min

Are you being served, Sir?

🍴 A recent dining experience in the USA highlighted the ongoing service issues, with a $750 bill and over $100 in mandatory tips yet facing poor service. Complaints include self-service tasks and rushed bills, illustrating a systemic focus on server convenience rather than customer satisfaction. Despite quality products, lackluster service undermines dining experiences. The current model treats tips as wage supplements without enhancing customer orientation, demanding a re-evaluation to prioritize genuine hospitality in the industry.

5 min

Discover Mirai Omnichannel, our comprehensive service to maximize Sarai’s potential in your hotel

💻 Mirai Omnichannel offers expert management of Sarai, an AI agent for hotels. It ensures Sarai's success through continuous data updates, proactive monitoring, and detailed reporting. Mirai Omnichannel provides two services: self-service mode for full control or expert "turnkey" management for hotels lacking resources. For comprehensive communication management, Global Omnichannel Service handles all channels, enhancing customer interactions. Over 500 hotels use Mirai, with services including 24/7 contact center support in 10+ languages.

2 min

Hostaway becomes world’s first short-term rental property management software unicorn with new $1 billion valuation

💸 **FINLAND, 22 October 2025** — Hostaway, a vacation rental software, reached unicorn status after a 2024 funding round of $365 million, now valued at $925 million. Founded in 2015, it operates in over 90 countries with a remote team across 44 countries. The STR market, valued at $124.5 billion in 2024, is projected to grow to $344 billion by 2034, at 10.7% annually. Hostaway invests in AI, catering to property managers globally.

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